Implementation Consultant - Quality Systems at Veeva Systems | Apply at Veeva Systems

About the role

About Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Passionate about Life Sciences and Technology Consulting? Join Veeva to transform how the industry manages Quality, helping customers drive compliance and innovation implementing Vault in the Quality Cloud. As a key member of our Professional Services team, you will be evangelizing our mission and will work within a project team to support small and midsized (SMB) life sciences customers through the implementation of Veeva’s Vault Quality Suite. We do this with a focus on speed and innovation. You’ll also collaborate closely with our other Veeva teams (within and outside of Professional Services) to help innovate and improve our project delivery and lead our customers to success. This is a remote position for those already based and authorised to work in the UK, Spain and Denmark.

What You'll Do

Participate in projects at life sciences companies designing and deploying Quality systems
Execute workshops and support customer discussions of the Vault Quality suite (Vault QMS, Vault QualityDocs, Vault Training, Station Manager, Validation Management, Batch Release and LIMS)
Lead and support workshop preparation and delivery, requirements gathering, configuration, validation, and customer training
Support project management activities such as status reporting, timeline oversight, and resource management
Ensure customer success from beginning to end of the engagement life cycle

Requirements

3+ years in technology implementation services, in life sciences or related industries
Experience in Life Sciences Quality, Manufacturing or Healthcare
Understanding of Quality processes in Life Sciences and the relevant compliance considerations including Computer Systems Validation requirements
Good understanding of SaaS and GxP principles
Experience implementing Document or Quality Management systems as a consultant or IT representative
Ability to understand business requirements and design effective solutions
Proven ability to work both independently and in teams in a dynamic, fast-moving environment
Ability to travel approx 25-50%

Nice to Have

Proven track record leading high-impact global system implementation programs as a consultant, business or IT lead, and/or business sponsor
Direct experience with Quality Management, Learning Management, Content Management, and/or Laboratory Information Management systems (for example, Veeva Vault, EtQ, TrackWise, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, Compliance Wire, Cornerstone, LabVantage)
SaaS/Cloud experience
Experience in Complaints Management for Medical Device

Key Skills/Competency

Quality Systems Implementation
Life Sciences Industry
Technology Consulting
SaaS Solutions
GxP Compliance
Project Management
Customer Success
Requirements Gathering
System Configuration
Validation

How to get hired

Tailor your resume: Highlight your experience in life sciences, quality systems, and technology implementation. Emphasize your understanding of SaaS, GxP, and validation.
Showcase your consulting skills: Detail your experience with requirements gathering, workshop facilitation, customer training, and project management. Quantify achievements where possible.
Research Veeva's values: Understand their commitment to customer success, speed, and doing the right thing. Align your application and interview responses with these principles.
Prepare for technical and behavioral questions: Be ready to discuss your experience with Quality Management Systems and how you handle dynamic, fast-paced environments.
Network strategically: Connect with Veeva employees on LinkedIn to gain insights into their culture and hiring process.

Frequently asked questions

What are the key responsibilities of an Implementation Consultant at Veeva Systems?

As an Implementation Consultant for Quality Systems at Veeva Systems, you will be responsible for designing and deploying Quality systems for life sciences companies. This includes leading workshops, gathering requirements, configuring the Vault Quality Suite, validating systems, and training customers, all while ensuring customer success throughout the project lifecycle.

What qualifications are essential for the Implementation Consultant role at Veeva?

To be considered for this role, you need at least 3 years of experience in technology implementation services, preferably within the life sciences industry. A strong understanding of Life Sciences Quality and Manufacturing processes, GxP principles, and experience implementing Document or Quality Management systems are crucial. You must also be authorized to work in the UK, Spain, or Denmark.

Is the Implementation Consultant position at Veeva remote?

Yes, this Implementation Consultant position at Veeva Systems is a remote role. It is specifically for candidates who are already based and authorized to work in the UK, Spain, and Denmark. Veeva operates as a 'Work Anywhere' company, supporting flexible work environments.

What is Veeva's 'Work Anywhere' policy and how does it apply to this role?

Veeva's 'Work Anywhere' policy means that employees have the flexibility to work from home or in a company office, allowing them to choose their ideal work environment. For this specific Implementation Consultant role, it is a remote position for individuals already located in the UK, Spain, or Denmark.

What is the 'Vault Quality Suite' that Implementation Consultants work with at Veeva?

The Vault Quality Suite is Veeva's comprehensive cloud solution for managing quality processes in the life sciences industry. It includes modules like Vault QMS, Vault QualityDocs, Vault Training, Station Manager, Validation Management, Batch Release, and LIMS, which Implementation Consultants help customers design, deploy, and utilize.

What kind of travel is expected for the Implementation Consultant role?

The Implementation Consultant role involves an estimated travel commitment of approximately 25-50%. This travel is likely to customer sites to support project activities, workshops, and implementations.

What does it mean that Veeva is a Public Benefit Corporation (PBC)?

Veeva's designation as a Public Benefit Corporation (PBC) means they are legally committed to balancing the interests of their customers, employees, society, and investors. This reflects their mission-driven approach and commitment to making a positive impact beyond just financial profit.

Implementation Consultant - Quality Systems

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