ELearning Curriculum Developer - Veeva Safety

About Veeva Systems

Veeva Systems is a mission-driven organization and a pioneer in industry cloud, dedicated to helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, Veeva surpassed $2B in revenue in its last fiscal year and continues to show extensive growth potential.

At the core of Veeva are its values: Do the Right Thing, Customer Success, Employee Success, and Speed. Veeva made history in 2021 by becoming a public benefit corporation (PBC), legally committed to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, Veeva supports your flexibility to work from home or in the office, empowering employees to thrive in their ideal environment.

Join Veeva in transforming the life sciences industry, making a positive impact on customers, employees, and communities.

The Role: eLearning Curriculum Developer - Veeva Safety

The Veeva eLearning Curriculum Developer creates innovative learning content crucial for customers, partners, and employees aiming to build industry-relevant Veeva software skills. In this pivotal role, you will be responsible for building, improving, and managing the new Veeva Safety eLearning program. This program features a library of engaging, digestible, self-paced lessons specifically designed to educate users on effectively processing global safety cases and managing periodic reports using the Veeva Safety platform.

A successful candidate will possess a strong background in instructional design and curriculum development combined with deep expertise in Global Case Processing and Periodic Reporting. You must be comfortable working autonomously, collaborating effectively with Subject Matter Experts (SMEs) and stakeholders, and have a natural aptitude for quickly mastering new platforms. Veeva operates as an inclusive team of owner/builders who collaboratively embrace Veeva’s core values: doing the right thing, customer success, employee success, and speed.

Please note: Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this position.

What You'll Do

• Design and develop comprehensive, high-quality eLearning programs for Veeva Safety modules, including case intake, case processing, submissions, and aggregate reporting.
• Utilize modern authoring tools and interactive formats (e.g., video, graphic design, interactive eLearning) to build, deploy, and update courses and supporting materials.
• Translate complex technical subjects and regulatory requirements into clear, concise, and engaging instructional content for both functional and technical users.
• Develop training content meticulously aligned with Veeva Safety features, global industry best practices, and stringent regulatory requirements (e.g., expedited/periodic reporting, Regional Health Authority guidance, and ICH E2B R3).
• Conduct thorough instructional research and task analysis to ensure learning content reflects real-world Veeva Safety use cases and role contexts.
• Manage the end-to-end curriculum development lifecycle, spanning analysis, design, development, implementation, and evaluation.
• Collaborate cross-functionally with Subject Matter Experts (SMEs) and stakeholders to validate learning objectives, confirm technical accuracy, and integrate feedback effectively.
• Maintain deep working expertise in Veeva Safety and Vault Platform technologies.
• Drive all assigned projects with accuracy, transparency, and a strong commitment to meeting established deadlines and milestones.
• Stay current with industry trends, learning best practices, and emerging technologies to continuously enhance training delivery methods.

Requirements

• Bachelor's degree in a relevant field or equivalent practical experience.
• Minimum 3+ years of dedicated curriculum development experience, specifically creating technical or administrative learning content for software products.
• Minimum 5+ years of experience in Global Case Processing and Periodic Reporting, preferably utilizing multiple safety software tools (e.g., Oracle Argus, Aris Global LSMV).
• Expert proficiency in modern authoring tools and publishing platforms (e.g., Articulate 360, TechSmith Camtasia, WellSaid) and Learning Management Systems (LMS).
• Deep and solid understanding of end-to-end pharmacovigilance processes and regulatory requirements, including the Individual Case Safety Report (ICSR) lifecycle, case processing, coding dictionaries (MedDRA, WHODrug), and periodic reporting standards.
• Proven ability to analyze new product specifications and features to determine their impact on case processing and periodic reporting workflows.
• Exceptional written, visual design, and verbal communication skills.
• Consistent track record of accountability in delivering high-quality projects on time in a fast-paced environment.
• Strong interpersonal skills with the initiative to build collaborative, productive relationships across all lines of business.
• Ability to work effectively both independently and as part of a high-performing team, demonstrating flexibility and adaptability to new challenges.

Nice to Have

• Experience with Veeva Safety, other Veeva products, or similar life science platforms.
• Shareable work portfolio of previously developed course materials.
• 10+ years of direct global case processing, expedited and periodic reporting experience.

Perks & Benefits

• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company paid holidays.
• Retirement programs.
• 1% charitable giving program.

Compensation

Base pay: $75,000 - $125,000. The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Actual salaries may vary based on experience and location. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Key skills/competency

• Instructional Design
• Curriculum Development
• eLearning Content Creation
• Veeva Safety Platform
• Global Case Processing
• Periodic Reporting
• Pharmacovigilance
• Regulatory Compliance
• Articulate 360
• LMS Management