Business Systems Analyst HR Apps

About Veeva Systems

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Business Systems Analyst, HR Apps role is responsible for driving improvements in the processes and technologies supporting primarily our Employee Success (HR) Team, but also the global workforce @ Veeva. This role will work closely with Employee Success (ES) Business Operations leaders to effectively, manage, support, and implement solutions that meet ES & Veeva needs in the short and long term. As a BSA this role will be expected to continuously understand global business processes, work closely with stakeholders on the right solutions, and be an Employee Success go-to for collaboration and solution guidance within Workday, but also other platforms.

What You’ll Do

• Work closely with global ES teams, third party vendors, and internal IT resources to effectively implement global solutions of varying complexities
• Provide technical and functional expertise across Employee Success applications; primarily Workday HCM
• Build the foundation for project efforts by understanding and capturing the business context – problem & current state definition, objectives, business case, desired future state definition
• Develop detailed requirements (business, user, process, system requirements)
• Lead and execute full development lifecycle activities - design, configure, and testing in alignment with business requirements
• Work with engineering teams to build custom work & integrations
• Research and resolve issues, assisting in outlining enhancements, and maintaining the system
• Provide product support, track escalations, and work with business users to manage expectations
• Develop and maintain technical documentation, release notes, and conduct end-user training where appropriate
• Be forward thinking in leveraging new features, functions, and product enhancements

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or equivalent work experience
• Enterprise HRIS/HCM Implementation Experience
• Workday Core HCM Experience (or a comparable platform) in a configuration / delivery role (e.g. Internal BSA, Consultant)
• Strong Business Analysis skills including clear, concise verbal and written communication
• Versatility, flexibility, and a willingness to work on multiple activities with changing priorities
• Commitment to excellent customer service, speed, and learning

Nice to Have

• Global HRIS/HCM Implementation Experience (EU & Asia specifically)
• Experience with Absence Management, Benefits (US), and/or Prism
• Experience with Workday Integrations (Benefits, Payroll, Studio)
• Worked in an HR Function in some capacity
• Data Analytics experience; in Workday or via other visualization tools

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

Base pay: $70,000 - $110,000. The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Key skills/competency

• Workday HCM
• Business Analysis
• HRIS Implementation
• System Configuration
• Requirements Gathering
• Process Improvement
• Technical Documentation
• User Training
• Project Management
• Life Sciences Cloud Solutions