Associate Product Manager - Vault CRM Suite
Veeva Systems · United States
- Hybrid
- Full-time
- $90,000 / year
- United States
Job highlights
- Develop world-class CRM solutions for life sciences.
- Collaborate with cross-functional teams on product roadmaps.
- Define detailed product specifications and requirements.
- Work with customers to meet market needs.
- Ensure quality feature delivery and customer delight.
About the role
Associate Product Manager - Vault CRM
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
The Associate Product Manager, Vault CRM, is an important position responsible for developing our world-class CRM solution. You will work closely with customers, sales, consulting, and engineering to construct product roadmaps and define detailed product specifications. This role is for the core Vault CRM application which includes areas such as AI Agents, Account Management, Interaction Planning and Recording, Next Best Actions, Engagement Channels like Email, WhatsApp, SMS, Portals, and much more. To be successful, you must be able to ‘go broad and go deep’, think strategically to define your vision, craft detailed designs, and effectively communicate with your engineering, QA, and UX peers.
What You'll Do
- Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
- Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
- Author high quality design specifications within an agile methodology based upon industry and customer requirements
- Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
- Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers
Requirements
- Ability to think critically and ask questions to come to a solution for a problem
- Detail oriented, organized, good at multi-tasking
- Excellent communication skills (written and oral)
- 1+ years’ work experience in a fast-paced environment such as technology, consulting, finance, or analytics is preferred
- A strong sense of professional ethics
Nice to Have
- Experience with commercial aspects of the Life Sciences industry, including Field Sales or Field Medical
- Experience with conversational AI or large language models (LLMs)
- Experience developing configurable enterprise SaaS solutions in an agile environment
- Experience with the Veeva Vault Platform
- Prior work in software development or computer science degree
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
Base pay: $60,000 - $120,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
Location
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Equal Opportunity Employer
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.
Key skills/competency
- Product Management
- CRM Software
- SaaS
- Life Sciences Industry
- Agile Methodology
- Roadmap Development
- Customer Requirements
- Product Specifications
- Communication Skills
- Problem Solving
Skills & topics
- Associate Product Manager
- Product Management
- CRM
- SaaS
- Life Sciences
- Veeva Systems
- Agile
- Software Development
- Product Roadmap
- Customer Relationship Management
How to get hired
- Tailor your resume: Highlight experience in fast-paced tech, consulting, finance, or analytics, emphasizing critical thinking and communication.
- Showcase relevant skills: Emphasize experience with enterprise SaaS, CRM, agile methodologies, and ideally the life sciences industry or AI/LLMs.
- Demonstrate ethical approach: Mention your strong sense of professional ethics in your application and interviews.
- Prepare for collaboration: Be ready to discuss how you collaborate with engineering, QA, UX, and other departments to manage timelines and conflicts.
- Express strategic vision: Articulate your ability to 'go broad and go deep' in product development and strategic thinking.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the Associate Product Manager role at Veeva Systems?
- The base salary range for the Associate Product Manager position at Veeva Systems is $60,000 - $120,000 annually. This range is subject to adjustment based on individual experience, location, and other factors. The role may also be eligible for additional compensation such as bonuses or stock.
- Does Veeva Systems offer remote work for the Associate Product Manager role?
- Yes, Veeva Systems is a 'Work Anywhere' company, supporting flexibility to work from home or in the office for the Associate Product Manager position. This allows employees to thrive in their ideal environment.
- What industry experience is preferred for the Associate Product Manager - Vault CRM role?
- While not strictly required, experience with the commercial aspects of the Life Sciences industry, including Field Sales or Field Medical, is a 'nice to have' for the Associate Product Manager role. Experience with enterprise SaaS and CRM solutions is also beneficial.
- What are the key responsibilities of an Associate Product Manager at Veeva Systems?
- The Associate Product Manager is responsible for developing the Vault CRM solution, defining product priorities and roadmaps, acting as the voice of the customer, writing design specifications, and collaborating with various departments to ensure successful product delivery.
- What technical skills are beneficial for the Associate Product Manager position?
- Beneficial technical skills include experience with enterprise SaaS solutions, CRM platforms, agile development environments, and an understanding of conversational AI or large language models (LLMs). A background in software development or a computer science degree is also advantageous.
- How does Veeva Systems support employee growth and well-being for its Associate Product Managers?
- Veeva Systems offers medical, dental, vision, and basic life insurance, flexible PTO, company-paid holidays, retirement programs, and a 1% charitable giving program to support employee well-being. As a Public Benefit Corporation, they also focus on balancing customer, employee, and societal interests.