Sr. Administrative Support Rep
Vector Security · United States
- Hybrid
- Full-time
- $75,000 / year
- United States
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Job highlights
- Provide advanced administrative support remotely.
- Process account terminations and documentation.
- Handle customer communications and contracts.
- Requires 3-5 years of experience.
- Offers competitive pay and benefits.
About the role
About Vector Security
At Vector Security, we believe in thinking big, doing the right thing, and making a difference every day. If this aligns with your work philosophy, we invite you to join our team as a Shared Services Senior Admin Support Representative! We offer excellent benefits, competitive salary, and growth opportunities. We believe you'll find what you're looking for here because our work matters – to us, our customers, and most importantly, our team members.
Summary
As a Shared Services Senior Administrative Support Representative, you will provide advanced administrative and operational support to leaders, teams, and departments. This role demands strong organizational skills, the ability to juggle multiple priorities, and sound judgment when handling confidential and time-sensitive information. The Senior Administrative Assistant is a key point of coordination, ensuring smooth operations, supporting executive-level workflows, and contributing to process improvements.
What You'll Do
- Process account terminations.
- Upload completed Fire Inspection Reports to authorized portals.
- Review and log customer cancel letters.
- Send out Certificates of Monitoring to customers.
- Complete and send out Contracts and Riders as needed to support Advocacy.
What You'll Need
- 3–5 years of administrative support experience, ideally supporting leaders or managing complex administrative functions.
- High School Diploma or equivalent; Associate's Degree preferred.
- Proficiency in internal controls testing and documentation.
- Excellent attention to detail and focus on quality.
- Ability to effectively collect, analyze, and present information to senior management.
- Ability to communicate clearly and effectively, both verbally and in writing.
- Ability to apply common sense understanding to carry out instructions provided verbally and in writing.
- Strong interpersonal, planning, organizational, time management, and problem-solving skills.
- Goal-driven, self-starter with the ability to work independently.
- Intermediate or advanced Microsoft Excel skills.
- Highly proficient in Microsoft Office products; experience with Microsoft Dynamics 365 and Great Plains is preferred.
What You'll Get
We offer a comprehensive “Total Rewards” package including:
- Competitive compensation with incentive eligibility
- Medical, dental, and vision coverage
- Company-paid life and AD&D insurance
- Company-paid short- and long-term disability
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off
- Tuition reimbursement
- Employee Assistance Program (EAP)
About Us
We are one of the largest security integrators in the country, proudly installing innovative security and smart automation solutions in homes and businesses for over 50 years. Our purpose is to make the world more secure, connected, and empowered, one customer at a time.
Our Values
- Win as a team.
- Do the right thing.
- Make a difference every day.
- Get it done.
- Think big.
If you share these values, we'd love to hear from you!
Key skills/competency
- Senior Administrative Support
- Process Improvement
- Customer Service
- Data Entry
- Report Generation
- Microsoft Office Suite
- Microsoft Excel
- Communication Skills
- Organizational Skills
- Problem-Solving
Skills & topics
- Administrative Support
- Senior Administrative Assistant
- Remote Work
- Customer Service
- Process Management
- Document Control
- Microsoft Office
- Microsoft Excel
- Vector Security
- Data Entry
How to get hired
- Tailor your resume: Highlight your 3-5 years of administrative support experience, focusing on supporting leaders or managing complex functions. Emphasize your proficiency in Microsoft Office Suite, particularly Excel, and any experience with Dynamics 365 or Great Plains.
- Showcase your skills: In your application and during interviews, demonstrate your strong organizational, time management, and problem-solving abilities. Provide examples of how you've handled confidential information and contributed to process improvements.
- Address the requirements: Clearly state your High School Diploma or equivalent and mention any Associate's Degree. Mention your experience with internal controls testing and documentation if applicable.
- Align with values: Express your understanding and alignment with Vector Security's values: Win as a team, Do the right thing, Make a difference every day, Get it done, and Think big.
Technical preparation
Practice advanced Excel functions and data analysis.,Familiarize yourself with Microsoft Dynamics 365.,Review internal controls testing and documentation.,Prepare to demonstrate document upload processes.
Behavioral questions
Describe handling confidential information discreetly.,How do you prioritize competing administrative tasks?,Give an example of a process improvement you implemented.,How do you ensure quality and attention to detail?
Frequently asked questions
- What are the primary responsibilities for the Senior Administrative Support Representative at Vector Security?
- The Senior Administrative Support Representative at Vector Security is responsible for providing advanced administrative and operational support to leaders, teams, and departments. Key duties include processing account terminations, uploading inspection reports, managing customer cancel letters, sending Certificates of Monitoring, and completing contracts and riders.
- What qualifications are essential for the Senior Administrative Support Representative role at Vector Security?
- To be considered for the Senior Administrative Support Representative position at Vector Security, you need 3-5 years of administrative support experience, a High School Diploma or equivalent, and proficiency in internal controls testing and documentation. Strong organizational, communication, problem-solving skills, and intermediate to advanced Microsoft Excel skills are also crucial. Experience with Microsoft Dynamics 365 and Great Plains is a plus.
- Is the Senior Administrative Support Representative position at Vector Security remote?
- Yes, the Senior Administrative Support Representative position at Vector Security is a remote role, open to candidates located within the US/USA.
- What benefits does Vector Security offer to its employees for this role?
- Vector Security offers a comprehensive 'Total Rewards' package. This includes competitive compensation with incentive eligibility, medical, dental, and vision coverage, company-paid life and disability insurance, a 401k retirement savings plan, paid time off, tuition reimbursement, and an Employee Assistance Program (EAP).
- How can I highlight my administrative experience for the Senior Administrative Support Representative role at Vector Security?
- To highlight your administrative experience, focus on quantifiable achievements in your resume and cover letter. Detail instances where you supported leadership, managed complex administrative functions, improved processes, handled sensitive information with discretion, and utilized Microsoft Office Suite effectively. Quantify your impact whenever possible.
- What is Vector Security's culture like for a Senior Administrative Support Representative?
- Vector Security fosters a culture that encourages thinking big, doing the right thing, and making a difference daily. They emphasize teamwork, getting things done, and a customer-centric approach. As a Senior Administrative Support Representative, you'd be a key part of ensuring smooth operations and supporting executive workflows within this value-driven environment.