Sr. Administrative Support Rep
Vector Security · United States
- Hybrid
- Full-time
- $70,000 / year
- United States
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Job highlights
- Provide advanced administrative support to leaders.
- Manage multiple priorities and confidential information.
- Process account terminations and customer documentation.
- Utilize Microsoft Office Suite and Excel proficiency.
- Receive competitive compensation and comprehensive benefits.
About the role
About Vector Security
At Vector Security, we believe in thinking big, doing the right thing, and making a difference every day. If you share these values, we invite you to join our team!
Role Overview
We are seeking a Shared Services Senior Administrative Support Representative to provide advanced administrative and operational support to leaders, teams, and departments. This role requires strong organizational skills, the ability to manage multiple priorities, and sound judgment in handling confidential and time-sensitive information. You will act as a key point of coordination, ensuring smooth operations, supporting executive-level workflows, and contributing to process improvements.
What You'll Do
- Process account terminations.
- Upload completed Fire Inspection Reports to authorized portals.
- Review and log customer cancellation letters.
- Send out Certificates of Monitoring to customers.
- Complete and send out Contracts and Riders as needed to support Advocacy.
What You'll Need
- 3–5 years of administrative support experience, ideally supporting leaders or managing complex administrative functions.
- High School Diploma or equivalent; Associate's Degree is preferred.
- Proficiency in internal controls testing and documentation.
- Excellent attention to detail and focus on quality.
- Ability to effectively collect, analyze, and present information to senior management.
- Clear and effective verbal and written communication skills.
- Ability to apply common sense understanding to carry out instructions.
- Strong interpersonal, planning, organizational, time management, and problem-solving skills.
- Goal-driven, self-starter with the ability to work independently.
- Intermediate or above Microsoft Excel skills.
- Highly proficient in Microsoft Office products; experience with Microsoft Dynamics 365 and Great Plains is preferred.
What You'll Get
We offer a comprehensive “Total Rewards” package including:
- Competitive compensation with incentive eligibility
- Medical, dental, and vision coverage
- Company-paid life and AD&D insurance
- Company-paid short- and long-term disability
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off
- Tuition reimbursement
- Employee Assistance Program (EAP)
About Vector Security
We are one of the largest security integrators in the country, dedicated to installing innovative security and smart automation solutions for homes and businesses for over 50 years. Our purpose is to make our world more secure, connected, and empowered.
Our Values
- Win as a team.
- Do the right thing.
- Make a difference every day.
- Get it done.
- Think big.
Vector Security is a Drug-Free Workplace and an Equal Opportunity Employer.
Key skills/competency
- Administrative Support
- Operations
- Process Improvement
- Customer Service
- Data Analysis
- Microsoft Office Suite
- Microsoft Excel
- Organizational Skills
- Communication Skills
- Problem-Solving
Skills & topics
- Administrative Support
- Operations Support
- Customer Service
- Document Management
- Process Management
- Data Entry
- Office Administration
- Remote Work
- Vector Security
- Microsoft Office
How to get hired
- Tailor your resume: Highlight 3-5 years of administrative experience, strong organizational skills, and proficiency in Microsoft Office, especially Excel. Emphasize experience with internal controls or Dynamics 365/Great Plains if applicable.
- Showcase relevant skills: During the application, clearly articulate your ability to manage multiple priorities, handle confidential information, and communicate effectively both verbally and in writing.
- Prepare for interviews: Be ready to discuss your problem-solving approach, how you manage time, and examples of working independently as a self-starter.
- Research Vector Security: Understand their values (Win as a team, Do the right thing, Make a difference, Get it done, Think big) and their mission to make the world more secure.
Technical preparation
Master Microsoft Office Suite, especially Excel functions.,Familiarize yourself with Dynamics 365 and Great Plains.,Practice internal controls testing and documentation methods.,Prepare to demonstrate data analysis and reporting skills.
Behavioral questions
Describe a time you managed multiple priorities effectively.,How do you handle confidential information with discretion?,Provide an example of your problem-solving skills.,Discuss your approach to working independently as a self-starter.
Frequently asked questions
- What are the primary responsibilities of a Senior Administrative Support Representative at Vector Security?
- The Senior Administrative Support Representative at Vector Security provides advanced administrative and operational support. Key responsibilities include processing account terminations, uploading inspection reports, managing customer cancellation letters, sending Certificates of Monitoring, and handling contracts and riders.
- What qualifications are essential for the Senior Administrative Support Representative role at Vector Security?
- Essential qualifications include 3-5 years of administrative support experience, a High School Diploma or equivalent, strong organizational skills, excellent attention to detail, and proficiency in Microsoft Office products, especially Excel. Experience with internal controls testing and documentation is also important.
- Is the Senior Administrative Support Representative position at Vector Security remote?
- Yes, the Senior Administrative Support Representative position at Vector Security is a remote role, open to candidates located within the US/USA.
- What software proficiency is preferred for this administrative role at Vector Security?
- While high proficiency in Microsoft Office products and intermediate to advanced Microsoft Excel skills are required, experience with Microsoft Dynamics 365 and Great Plains is preferred for this role.
- What type of benefits and compensation can I expect as a Senior Administrative Support Representative at Vector Security?
- Vector Security offers a competitive compensation package with incentive eligibility, along with a comprehensive 'Total Rewards' program. This includes medical, dental, vision coverage, company-paid life and disability insurance, a 401k plan, paid time off, and tuition reimbursement.
- How does Vector Security foster a positive work environment for their administrative support staff?
- Vector Security emphasizes a culture of 'thinking big, doing the right thing, and making a difference.' They value teamwork and getting things done, supported by a robust benefits package and opportunities for growth and development.