Technical Writer

About Vault Cloud

Vault Cloud is the national leader in providing highly secure and scalable sovereign cloud capability to the Australian Government, National Intelligence Community, and Critical Infrastructure sector. We pioneered Australia’s only sovereign, hyperscale cloud with security at its core, being one of the first cloud organisations to be Australian Signals Directorate (ASD) certified. We continue to drive innovation, delivering 'First of a Kind' capability across the sector.

As we continue to lead in technological advancements, Vault is now entering a defining phase of growth with a strategic $22.5 million investment from the National Reconstruction Fund Corporation (NRFC). This investment will scale Vault's SECRET Cloud and introduce new services such as the AUKUS cloud capability, directly addressing Australia's strategic national security demands. Vault is positioned to not only strengthen existing relationships with federal and state government agencies but also with private sector businesses requiring secure cloud storage. To support this growth, we are bolstering our capability by adding numerous key roles integral to our future success. This is an an opportunity to join us at the forefront of a once-in-a-generation technological advancement, securing the nation against ever-increasing threats.

The Opportunity: Technical Writer

We are looking for a Technical Writer to be part of our dynamic Delivery Team, where you’ll play a key role in shaping how we communicate about our cutting-edge cloud services. This is a fully remote work, and you’ll work hand-in-hand with our infrastructure product and operations teams, diving deep into the technical details to develop comprehensive operational procedures.

Key Responsibilities

• Work closely with leading experts in cloud infrastructure to create clear, precise documentation that supports the secure operations of Australia's critical workloads.
• Be part of a collaborative and fast-paced environment where your technical writing skills will help shape how we communicate complex concepts to our stakeholders.
• Play a key role in supporting projects that protect Australia's most sensitive data, driving advancements in cloud technology.
• Enjoy the flexibility of remote work while contributing to a culture of continuous improvement and achievement.

What You'll Bring

• Strong understanding of technical concepts and ability to document networking and infrastructure.
• Proficiency with documentation tools such as Adobe FrameMaker, Confluence, or similar.
• Experience with content management systems and version control systems (e.g., Git).
• Certification in Technical Writing or related fields.

What’s In It For You?

• Be at the forefront of cyberwarfare, the greatest technology challenge of our generation.
• 5 days of bonus leave per year.
• Company-paid Parental Leave.
• A diverse culture where we celebrate our people and their unique, individual perspectives.

Our Culture

Our culture is a big part of who we are, so it is vital that each of our people (known as Vaulter’s) align to and are continuously guided by our core values. Join us now and become part of the future of secure cloud services and provide a significant contribution to our nation's success.

Key skills/competency

• Technical Documentation
• Cloud Infrastructure
• Networking Concepts
• Infrastructure Documentation
• Adobe FrameMaker
• Confluence
• Content Management Systems
• Version Control Systems (Git)
• Cybersecurity
• Communication Skills