Technical Account Manager

@ Varonis

Company Overview

Varonis (Nasdaq: VRNS) is a leader in data security. They continuously discover and classify critical data, remove exposures, and detect advanced threats with AI-powered automation. Thousands of organizations worldwide trust Varonis for data protection across SaaS, IaaS, and hybrid cloud environments.

Role Overview

The Technical Account Manager is the primary customer contact, responsible for onboarding, proactive support, and ensuring ongoing customer success. This role is perfect for motivated self-starters with strong technical and customer service skills committed to continuous personal development.

Key Responsibilities

• Onboard customers to Varonis platforms and deliver ongoing value.
• Conduct frequent proactive health checks and product training.
• Prepare and deliver quarterly business reviews and blast radius reports.
• Collaborate with Sales to identify upsell opportunities.
• Serve as the primary technical contact, liaising with support and engineering teams.
• Create knowledge base content for internal and customer reuse.

Requirements

• Bachelor’s Degree or equivalent experience.
• 4+ years in a customer-facing role in Cloud, Cyber Security, or Data Security & Privacy.
• Experience with Windows OS and enterprise IT, cloud, and security technologies.
• Excellent communication and problem-solving skills.
• Up to 25% travel required.

Additional Information

Varonis is remote-friendly for candidates located on the East Coast. Check out their Instagram page (@VaronisLife) for more insights into their culture. Varonis is an equal opportunity employer.

Key skills/competency

• Data Security
• Customer Success
• Onboarding
• Cloud
• Cyber Security
• Windows OS
• Enterprise IT
• Technical Support
• Upsell
• Communication