Building Services Sr. Operations Manager
@ Vanderbilt University

Nashville, Tennessee, United States
On Site
Full time
Posted 5 days ago

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Job Details

Overview

The Building Services Sr. Operations Manager provides administrative and operational management for custodial services across all university-owned buildings at Vanderbilt University. This role ensures compliance with university standards and regulatory codes while maintaining a clean, safe, and welcoming campus environment.

About the Work Unit

Facilities Maintenance & Operations manages over $100 million in annual operating expenses and supports 400+ employees. Campus Services oversees housekeeping, groundskeeping, and other ancillary services across 6 million square feet of space.

Administrative & Operational Management

  • Oversee performance and compliance of contractors for athletics services.
  • Manage building maintenance, repairs, and improvement standards.
  • Develop policies, procedures, and metrics for operations and timekeeping.
  • Administer logistics including procurement, supplies distribution, and inventory control.
  • Utilize the AssetWorks AiM work management system to track tasks.

Staff Leadership & Development

  • Supervise custodial Operation Managers and ensure high team performance.
  • Manage recruitment, disciplinary actions, and training compliance.
  • Foster a positive, inclusive environment with clear guidance and feedback.

Financial and Supervisory Responsibilities

  • Monitor departmental budgets and manage operational overtime.
  • Oversee procurement and adhere to university policies.
  • Serve as the primary contact for housing and residential leadership communications.

Required Qualifications

  • Associate’s degree required; Bachelor's preferred.
  • 6 years of facilities or custodial operations experience.
  • 3+ years of supervisory experience in custodial/housekeeping services.
  • Experience in higher education and with unionized staff preferred.
  • Proficient in Microsoft Office and relevant operational systems.

Key Skills/Competency

  • custodial services
  • facilities management
  • operations
  • compliance
  • quality assurance
  • procurement
  • leadership
  • logistics
  • budgeting
  • policy development

How to Get Hired at Vanderbilt University

🎯 Tips for Getting Hired

  • Research Vanderbilt University's culture: Review mission, values, and news updates.
  • Customize your resume: Highlight facilities and operational management skills.
  • Prepare for technical questions: Understand asset management systems and compliance.
  • Practice behavioral responses: Demonstrate leadership and problem-solving examples.

📝 Interview Preparation Advice

Technical Preparation

Review AssetWorks AiM functionalities.
Practice ERP and work tracking systems.
Brush up on compliance regulations.
Understand budgeting and procurement principles.

Behavioral Questions

Describe managing a large team.
Explain conflict resolution methods.
Detail process improvement experiences.
Share leadership in high-pressure situations.

Frequently Asked Questions