Building Services Sr. Operations Manager @ Vanderbilt University
placeNashville, Tennessee, United States
businessOn Site
scheduleFull time
Posted 5 days ago
Your Application Journey
Interview
Email Hiring Manager
******* @vanderbilt.edu
Recommended after applying
Job Details
Overview
The Building Services Sr. Operations Manager provides administrative and operational management for custodial services across all university-owned buildings at Vanderbilt University. This role ensures compliance with university standards and regulatory codes while maintaining a clean, safe, and welcoming campus environment.
About the Work Unit
Facilities Maintenance & Operations manages over $100 million in annual operating expenses and supports 400+ employees. Campus Services oversees housekeeping, groundskeeping, and other ancillary services across 6 million square feet of space.
Administrative & Operational Management
- Oversee performance and compliance of contractors for athletics services.
- Manage building maintenance, repairs, and improvement standards.
- Develop policies, procedures, and metrics for operations and timekeeping.
- Administer logistics including procurement, supplies distribution, and inventory control.
- Utilize the AssetWorks AiM work management system to track tasks.
Staff Leadership & Development
- Supervise custodial Operation Managers and ensure high team performance.
- Manage recruitment, disciplinary actions, and training compliance.
- Foster a positive, inclusive environment with clear guidance and feedback.
Financial and Supervisory Responsibilities
- Monitor departmental budgets and manage operational overtime.
- Oversee procurement and adhere to university policies.
- Serve as the primary contact for housing and residential leadership communications.
Required Qualifications
- Associate’s degree required; Bachelor's preferred.
- 6 years of facilities or custodial operations experience.
- 3+ years of supervisory experience in custodial/housekeeping services.
- Experience in higher education and with unionized staff preferred.
- Proficient in Microsoft Office and relevant operational systems.
Key Skills/Competency
- custodial services
- facilities management
- operations
- compliance
- quality assurance
- procurement
- leadership
- logistics
- budgeting
- policy development
How to Get Hired at Vanderbilt University
🎯 Tips for Getting Hired
- Research Vanderbilt University's culture: Review mission, values, and news updates.
- Customize your resume: Highlight facilities and operational management skills.
- Prepare for technical questions: Understand asset management systems and compliance.
- Practice behavioral responses: Demonstrate leadership and problem-solving examples.
📝 Interview Preparation Advice
Technical Preparation
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Review AssetWorks AiM functionalities.
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Practice ERP and work tracking systems.
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Brush up on compliance regulations.
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Understand budgeting and procurement principles.
Behavioral Questions
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Describe managing a large team.
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Explain conflict resolution methods.
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Detail process improvement experiences.
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Share leadership in high-pressure situations.
Frequently Asked Questions
What does Vanderbilt University look for in a Building Services Sr. Operations Manager candidate?
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Does Vanderbilt University require prior experience in higher education for the Building Services Sr. Operations Manager?
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Is supervisory experience necessary for the Building Services Sr. Operations Manager at Vanderbilt University?
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What kind of team environment can I expect as a Building Services Sr. Operations Manager at Vanderbilt University?
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