L2 Support Trainee
Valtech · Bengaluru, Karnataka, India
- On site
- Full-time
- $40,000 / year
- Bengaluru, Karnataka, India
Job highlights
- L2 Support Trainee role at Valtech.
- Focus on experience innovation and digital solutions.
- Requires shift work and basic Java/Unix knowledge.
- Offers learning, development, and growth opportunities.
- Hybrid work options available.
About the role
About Valtech
Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.
At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.
At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.
Are you ready to create what’s next? Join us.
Why Valtech?
We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.
The Opportunity
At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.
We Are Proud Of
- The work we do and the innovation we drive
- Our values of share, care and dare
- A workplace culture that fosters creativity, diversity and autonomy
- Our borderless, global framework, which enables seamless collaboration
The Role
As an L2 Support Trainee, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 1 years of experience, a growth mindset and a drive to make a lasting impact.
You Will Thrive In This Role If You Are
- A curious problem solver who challenges the status quo
- A collaborator who values teamwork and knowledge-sharing
- Excited by the intersection of technology, creativity and data
- Experienced in Agile methodologies and consulting (a plus)
Role & Responsibilities
- Ready for shifts - Morning, Evening and Night
- Good communication Skills written and oral
- Basic knowledge on JAVA/Unix, SQL will be an added advantage
- Should be ready to work in shift & weekend
- Knowledge MS-Office is must
If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.
Commitment to reaching all kinds of people
We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.
The Benefits
This is a Full-Time position based in Bengaluru. Beyond a Competitive Compensation Package, We Offer Flexibility, with hybrid work options (country-dependent) Learning and development, with access to cutting-edge tools, training and industry experts.
Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.
Your Application Process
Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.
⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com.
We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.
Key skills/competency
- L2 Support
- Trainee
- JAVA
- Unix
- SQL
- MS-Office
- Agile Methodologies
- Communication Skills
- Problem Solving
- Teamwork
Skills & topics
- L2 Support
- Trainee
- IT Support
- Technical Support
- JAVA
- Unix
- SQL
- MS-Office
- Help Desk
- Customer Support
- Full-Time
- Bengaluru
How to get hired
- Tailor your resume: Highlight any experience with Java, Unix, SQL, and MS-Office, emphasizing problem-solving and communication skills for the L2 Support Trainee position.
- Showcase your mindset: Emphasize your growth mindset, curiosity, and eagerness to learn in your application and cover letter for Valtech.
- Prepare for shifts: Be ready to discuss your flexibility and ability to work morning, evening, and night shifts, including weekends, for this role.
- Highlight collaboration: Demonstrate your teamwork and knowledge-sharing abilities, crucial for Valtech's values and the L2 Support Trainee role.
- Research Valtech's culture: Understand their focus on experience innovation, values (share, care, dare), and commitment to diversity and inclusion.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the typical working hours for an L2 Support Trainee at Valtech?
- As an L2 Support Trainee at Valtech, you should be prepared for shift work, which includes morning, evening, and night shifts. Weekend availability is also required for this role.
- What technical skills are most important for the L2 Support Trainee role at Valtech?
- The L2 Support Trainee role requires good written and oral communication skills, and knowledge of MS-Office is a must. Basic knowledge of JAVA, Unix, and SQL is considered an advantage.
- Does Valtech offer career growth opportunities for L2 Support Trainees?
- Yes, Valtech emphasizes growth opportunities, continuous learning, and professional development. They provide access to cutting-edge tools, training, and industry experts to support your career progression.
- What is the work arrangement for the L2 Support Trainee position in Bengaluru?
- The L2 Support Trainee position in Bengaluru offers hybrid work options, depending on the country's specific policies. Valtech provides flexibility for its employees.
- How can I increase my chances of getting hired as an L2 Support Trainee at Valtech?
- To increase your chances, tailor your resume to highlight relevant technical skills like JAVA, Unix, SQL, and MS-Office. Emphasize your problem-solving abilities, communication skills, and growth mindset in your application.
- What is Valtech's culture like for an L2 Support Trainee?
- Valtech fosters a values-driven culture with an emphasis on sharing, caring, and daring. They promote creativity, diversity, autonomy, and seamless global collaboration, making it an inclusive environment for growth.
- Are there any specific benefits for an L2 Support Trainee at Valtech?
- Yes, Valtech offers a competitive compensation package, flexibility with hybrid work options, and extensive learning and development opportunities. Specific benefits are tailored to the location and will be detailed by your Talent Partner.