Local Operations Manager for Vacation Homes
@ Vacasa

Burlington, Vermont, United States
$55,000
On Site
Full Time
Posted 19 hours ago

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XXXXXXXX XXXXXXXXXXXXX XXXXXXX***** @vacasa.com
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Job Details

About Vacasa

We’re a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. Our culture is built on doing things the right way, building trust, and supporting each other as a team.

About This Job

The Local Operations Manager for Vacation Homes role requires strong communication and handy-person skills. You will lead a team, perform light maintenance tasks, and help guests and homeowners. This position serves the Stowe, VT market.

  • Lead and develop employee team through coaching and mentoring
  • Oversee portfolio operations to optimize productivity and quality
  • Conduct property inspections and support maintenance tasks
  • Manage guest and homeowner concerns through various communications
  • Ensure compliance with company standards and budget goals

Essential Job Functions

Key responsibilities include employee coaching, daily operational management, property inspections, handling guest and homeowner escalations, budget support, and recruitment assistance. You will partner with regional and upper management teams while supporting process improvements.

Skills and Qualifications

  • Experience in hotel, hospitality, or vacation rental industries
  • 1-2 years in operational support and maintenance roles
  • Prior supervisory or management experience preferred
  • Technical skills with laptops, tablets, and mobile devices
  • Reliable personal transportation and flexible availability

Workplace Environment

This role operates in both indoor and outdoor settings including private homes, resorts, offices, and more. Shifts may include early mornings, evenings, weekends, and holidays in a hybrid work environment.

Benefits and Perks

Offers include health/dental/vision insurance, 401K with company match, paid flex time off, employee discounts, and more. Additional details can be found on our careers page.

Key skills/competency

  • Team Leadership
  • Hospitality
  • Operational Support
  • Property Management
  • Budget Management
  • Maintenance
  • Communication
  • Process Improvement
  • Guest Service
  • Recruiting

How to Get Hired at Vacasa

🎯 Tips for Getting Hired

  • Research Vacasa's culture: Study their mission, values, and benefits.
  • Customize your resume: Highlight operational, maintenance, and leadership skills.
  • Prepare for interviews: Review hospitality and property management scenarios.
  • Showcase technical skills: Demonstrate proficiency with mobile and laptop tools.

📝 Interview Preparation Advice

Technical Preparation

Review maintenance troubleshooting steps.
Practice using laptops and mobile interfaces.
Familiarize with property management software.
Brush up on email and ticketing systems.

Behavioral Questions

Describe a time you led a team.
Explain resolving a guest conflict effectively.
Discuss prioritizing tasks under pressure.
Share a success story in maintenance support.

Frequently Asked Questions