Student Services Coordinator

@ UTS College

Overview

UTS College, a pathway into the University of Technology, Sydney, is seeking a Student Services Coordinator to join the Operations team. This role provides exceptional customer service to students and supports various administrative and compliance functions.

Key Responsibilities

• Ensure the Student Centre is well-resourced and professional.
• Refer to ESOS, National Code and UTS College policies to provide accurate guidance.
• Maintain student records in a compliant and consistent manner.
• Process student requests and perform administrative and operational tasks.
• Analyze correspondence and initiate appropriate actions for student enquiries.
• Process compliance activities relating to international student enrolment.
• Contribute to a welcoming and supportive environment in the Student Centre.

About You

The ideal candidate will have a tertiary qualification in a relevant discipline, excellent communication and customer service skills, strong organizational ability, proficiency with Microsoft Office and other digital tools, and a current NSW Working With Children Check. Proficiency in a second language is preferred.

Benefits

• Convenient inner-city campus location near Central Station.
• A diverse and inclusive workplace.
• Wellbeing programs including gym discounts and employee assistance.
• Continuous learning opportunities and professional development.
• Additional paid leave over the December holidays and competitive salary with 17.5% leave loading.

Key Skills/Competency

• Customer Service
• Administration
• Compliance
• Communication
• Organizational
• Time Management
• Digital Tools
• Microsoft Office
• Multi-tasking
• Problem Solving