Human Resources Assistant
Utility Concrete Products, LLC
Job Overview
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Job Description
Company Overview
Utility Concrete Products, LLC is a premier producer of precast concrete across the Midwest, specializing in serving the communication, electrical, and transportation sectors. With over five decades of industry expertise, the company delivers innovative, engineered solutions from initial design through to installation, effectively resolving job site challenges for contractors. Renowned for its dedication to personalized customer service, Utility Concrete Products consistently remains at the forefront of industry trends and technological advancements, priding itself on providing exceptional products and services tailored to meet the specific requirements of its diverse client base.
Key Responsibilities of the Human Resources Assistant
- Maintains accurate and current human resource files, records, and comprehensive documentation.
- Answers frequently asked questions from both applicants and employees regarding standard company policies, benefits, and hiring procedures.
- Handles employment-related inquiries from applicants, employees, and supervisors, escalating complex or sensitive matters to the appropriate personnel.
- Ensures proper record-keeping of employee attendance and leave requests.
- Provides written employment verifications and offers assistance with unemployment claims processes.
- Conducts engaging new hire orientation sessions for incoming employees.
Qualifications
- Demonstrated strong organizational, communication, and interpersonal skills.
- Exceptional attention to detail and the ability to manage sensitive information with the utmost confidentiality, professionalism, and diplomacy.
- Bilingual in Spanish preferred.
Key skills/competency
- HR Administration
- Employee Relations
- Record Keeping
- Onboarding
- HR Policies
- Confidentiality
- Communication Skills
- Attention to Detail
- Bilingual (Spanish)
- Benefit Administration
How to Get Hired at Utility Concrete Products, LLC
- Research Utility Concrete Products, LLC's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their commitment to innovation and customer service.
- Tailor your resume for HR Assistant roles: Highlight experience in HR administration, record-keeping, and employee support, using keywords like 'HRIS management' and 'onboarding processes'.
- Showcase communication and confidentiality: Prepare examples demonstrating your ability to handle sensitive information with diplomacy and your strong interpersonal skills, especially if bilingual.
- Practice behavioral interview questions: Focus on scenarios related to maintaining confidentiality, resolving employee inquiries, and managing detailed administrative tasks effectively.
- Highlight attention to detail: Be ready to discuss how you ensure accuracy in documentation and compliance with HR policies, emphasizing your meticulous approach.
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