Financial Aid Advisor, Financial Aid
@ UT Southwestern Medical Center

Dallas, Texas, United States
On Site
Full-time / Regular / Standard
Posted 11 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @utsouthwestern.edu
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Job Details

About Financial Aid Advisor at Financial Aid

UT Southwestern Medical Center, with over 75 years of excellence in Dallas-Fort Worth, Texas, is committed to innovation, teamwork, and compassionate care. Ranked #1 in Dallas-Fort Worth, the center offers competitive benefits and career growth opportunities.

Job Summary

This hybrid role splits time between the Dallas campus and remote work. The Financial Aid Advisor will guide over 2000 graduate/professional students across multiple schools, assisting them with financial aid processes including FAFSA, eligibility, loan terms, and compliance under Department of Education regulations.

Key Responsibilities

  • Counsel students and families on financial aid options and application procedures.
  • Guide students through the FAFSA process and required documentation.
  • Manage communication via phone, email, and in-person interactions.
  • Ensure compliance with financial aid regulations and maintain accurate records.
  • Support office operations including document management and scheduling.

Benefits

Competitive benefits include medical plans, PTO, retirement programs, tuition reimbursement, and more.

Key Skills/Competency

Financial Aid Advisor, customer service, FAFSA, compliance, counseling, PeopleSoft Campus Solutions, administrative support, communication, organization, teamwork

How to Get Hired at UT Southwestern Medical Center

🎯 Tips for Getting Hired

  • Research UT Southwestern's culture: Understand its mission and values.
  • Customize your resume: Tailor financial aid experience details.
  • Highlight compliance skills: Emphasize your regulatory understanding.
  • Prepare for behavioral questions: Share customer service success stories.

📝 Interview Preparation Advice

Technical Preparation

Review FAFSA process details.
Study PeopleSoft Campus Solutions fundamentals.
Refresh compliance and regulatory guidelines.
Practice data management techniques.

Behavioral Questions

Describe a challenging student situation.
Explain teamwork in previous roles.
Share a conflict resolution example.
Discuss handling multiple tasks concurrently.

Frequently Asked Questions