Case Manager III
@ U.S.VETS

Washington, DC
$80,000
On Site
Full Time
Posted 2 days ago

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XXXXXXXXX XXXXXXXXX XXXXXXXXX****** @usvets.org
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Job Details

Case Manager III at U.S.VETS

Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans and families to rebuild their lives.

This advanced-level role requires a compassionate, solutions-oriented professional with a master’s degree in social work, psychology, counseling or a related field. In a collaborative, fast-paced environment, your clinical insight and case management expertise drive life-changing outcomes for veterans facing housing instability, trauma, mental health challenges, and more.

What You’ll Do

  • Conduct thorough client assessments and develop individualized service plans.
  • Coordinate services with VA, landlords, employers, treatment providers, and community resources.
  • Provide regular one-on-one meetings and conduct home visits.
  • Facilitate life skills and therapeutic groups for specialized veteran populations.
  • Lead case conferencing, mentor junior team members, and support crisis intervention.
  • Document services, complete incident reports, and ensure compliance with program rules.
  • Support reporting, audits, and file reviews and supervise interns as needed.

Programs You May Support

The position can be assigned to multiple programs including Transitional Housing, SSVF, HUD-VASH, Workforce Development, Justice-Involved Veterans, and Aftercare & Counseling Services.

You Are

  • Mission-driven and passionate about serving veterans.
  • Experienced in case management and working with at-risk populations.
  • Organized, adaptable, and able to manage multiple priorities.
  • Leadership-oriented with the ability to mentor and guide team members.

Qualifications

  • Master’s degree in social work, psychology, counseling, or related field.
  • 2+ years’ experience in case management or social services.
  • Strong communication, organizational, and documentation skills.
  • Proficiency in Microsoft Office and electronic records systems.
  • Valid driver’s license and ability to conduct home visits.
  • Certification in Substance Abuse Counseling and/or active registration with BBS is a plus.

Why Join U.S.VETS?

Enjoy comprehensive benefits including medical, dental, vision, 401(k) with match, generous PTO, and more. Grow your career with training and mentorship in a supportive culture where every effort makes a daily impact.

If you’re passionate about ending veteran homelessness, apply today—even if you don’t meet every requirement.

Key skills/competency

  • Case Management
  • Trauma-Informed
  • Client Assessment
  • Service Coordination
  • Leadership
  • Documentation
  • Crisis Intervention
  • Group Facilitation
  • Mentorship
  • Social Work

How to Get Hired at U.S.VETS

🎯 Tips for Getting Hired

  • Customize your resume: Tailor experiences with veteran services and case management.
  • Highlight relevant qualifications: Emphasize degrees and certifications in social work.
  • Align with U.S.VETS values: Showcase a mission-driven, compassionate approach.
  • Prepare examples: Include instances of crisis intervention and client coordination.
  • Research U.S.VETS: Understand their programs and success stories.

📝 Interview Preparation Advice

Technical Preparation

Review electronic records systems usage.
Refresh Microsoft Office skills.
Practice client data documentation.
Study assessment and crisis protocols.

Behavioral Questions

Describe handling a crisis situation.
Explain teamwork in stressful scenarios.
Discuss leadership in mentoring roles.
Share experience managing multiple priorities.

Frequently Asked Questions