Case Manager III

Case Manager III at U.S.VETS

Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans and families to rebuild their lives.

This advanced-level role requires a compassionate, solutions-oriented professional with a master’s degree in social work, psychology, counseling or a related field. In a collaborative, fast-paced environment, your clinical insight and case management expertise drive life-changing outcomes for veterans facing housing instability, trauma, mental health challenges, and more.

What You’ll Do

• Conduct thorough client assessments and develop individualized service plans.
• Coordinate services with VA, landlords, employers, treatment providers, and community resources.
• Provide regular one-on-one meetings and conduct home visits.
• Facilitate life skills and therapeutic groups for specialized veteran populations.
• Lead case conferencing, mentor junior team members, and support crisis intervention.
• Document services, complete incident reports, and ensure compliance with program rules.
• Support reporting, audits, and file reviews and supervise interns as needed.

Programs You May Support

The position can be assigned to multiple programs including Transitional Housing, SSVF, HUD-VASH, Workforce Development, Justice-Involved Veterans, and Aftercare & Counseling Services.

You Are

• Mission-driven and passionate about serving veterans.
• Experienced in case management and working with at-risk populations.
• Organized, adaptable, and able to manage multiple priorities.
• Leadership-oriented with the ability to mentor and guide team members.

Qualifications

• Master’s degree in social work, psychology, counseling, or related field.
• 2+ years’ experience in case management or social services.
• Strong communication, organizational, and documentation skills.
• Proficiency in Microsoft Office and electronic records systems.
• Valid driver’s license and ability to conduct home visits.
• Certification in Substance Abuse Counseling and/or active registration with BBS is a plus.

Why Join U.S.VETS?

Enjoy comprehensive benefits including medical, dental, vision, 401(k) with match, generous PTO, and more. Grow your career with training and mentorship in a supportive culture where every effort makes a daily impact.

If you’re passionate about ending veteran homelessness, apply today—even if you don’t meet every requirement.

Key skills/competency

• Case Management
• Trauma-Informed
• Client Assessment
• Service Coordination
• Leadership
• Documentation
• Crisis Intervention
• Group Facilitation
• Mentorship
• Social Work