Infrastructure Lead

Infrastructure Lead

UST HealthProof is a trusted partner for health plans, offering an integrated ecosystem for health plan operations. Our BPaaS solutions manage complex administrative tasks, allowing our customers to prioritize members’ well-being. With our commitment to simplicity, honesty, and leadership, we navigate challenges with our customers to achieve affordable health care for all.

We have a strong global presence and a dedicated workforce of over 4000 people spread across the world.

Our brand is built on the strong foundation of simplicity, integrity, people-centricity, and leadership. We stay inspired in our goal to unburden healthcare and ensure it reaches all, equitably and effectively.

You Are

HealthProof is searching for a highly skilled and experienced Infrastructure Lead to join our growing team. The Infrastructure Lead will be responsible for coordinating with customers on infrastructure setup requirements and ensuring seamless collaboration with internal infrastructure support teams.

The Opportunity

• Act as the primary point of contact for all infrastructure-related discussions with the customer
• Gather and validate infrastructure requirements for new implementations
• Provide guidance on best practices for infrastructure setup and security compliance based on the organization infra and security framework
• Work closely with internal infrastructure support teams to design and implement solutions
• Ensure timely provisioning of servers, networking, storage, and cloud resources
• Develop infrastructure setup plans aligned with project timelines

What You Need

• Bachelor’s degree or higher in business or technical field
• 7+ years of work experience in Infrastructure coordination roles
• Proven experience in customer-facing roles and cross-functional coordination
• Require experience in setting-up AWS cloud infrastructure, and strong knowledge of Networking, VPN set-ups etc
• Experience with AWS cost calculators and creating different cost models
• Experience in planning and time management skills for meeting project goal and implementation on time.
• Experience working HealthEdge applications like HealthRules Payor or GuidingCare is a plus
• AWS Certified Solutions Architect certification is preferred
• Solid experience of the healthcare industry is preferred

Skills & Competencies

• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced, multi-project environment
• Strong problem-solving and analytical abilities.
• Commitment to Customer and quality
• Communication skills with peers, customers, and partners including the ability to convey information effectively and efficiently.
• Thrives in a dynamic, sometimes ambiguous environment and has a knack for quickly prioritizing needs and creating scalable processes and structure
• Comfortable in a fully remote environment that relies heavily on asynchronous written collaboration and communication
• Experience working in an onshore/offshore model is a must

Role Location: Remote

Compensation Range: $130,000-150,000

Key skills/competency

• AWS Cloud Infrastructure
• Networking & VPN Setup
• Security Compliance
• Customer Coordination
• Stakeholder Management
• Project Planning
• Problem Solving
• Healthcare Industry Knowledge
• Cross-functional Collaboration
• Cost Optimization