8 days ago
Senior Operations Administrative Assistant
UPS
On Site
Full Time
£35,000
Melbourne, Victoria, Australia
Job Overview
Job TitleSenior Operations Administrative Assistant
Job TypeFull Time
CategoryCommerce
Experience5 Years
DegreeMaster
Offered Salary£35,000
LocationMelbourne, Victoria, Australia
Who's the hiring manager?
Sign up to PitchMeAI to discover the hiring manager's details for this job. We will also write them an intro email for you.
Job Description
Job Summary
UPS is seeking a dedicated Senior Operations Administrative Assistant to play a crucial role in the ongoing development of operational capabilities within Cell & Gene Therapy logistics. Reporting to the Cell & Gene Operations Lead, this position ensures the highest levels of customer service, commerciality, quality, and satisfaction by successfully supporting the Cell & Gene Operations Team.
Main Duties and Responsibilities
- Successfully support the Cell and Gene team with daily operations, liaising with Control Tower Coordinators regarding cell and gene shipments.
- Utilize technology for enhanced monitoring, management, and control of shipments as required.
- Collaborate with Logistics Service Providers (LSPs), Branches, and Depots to arrange and coordinate shipment solutions.
- Prepare, place, control, and arrange appropriate packaging (Controlled temperature shippers & LN2 Dry shippers) and equipment (GPS tracking devices, Temperature monitors) according to Cell & Gene project specifications (COPs or SOPs).
- Coordinate and dispatch drivers for collections and deliveries, ensuring punctuality and adherence to client expectations regarding documentation (GDP requirements).
- Work with the regulatory team to ensure trade compliance for all Import and Export shipments.
- Book shipments with Airlines (Create MAWB) and Integrators to ensure the best routing solution for all Cell & Gene shipments.
- Ensure proper handling and storage of all Cell & Gene shipments with Airlines and Ground handling facilities.
- Label and prepare shipments for Export (some heavy lifting may be required) and ensure timely dispatch to meet airline cut-off times for international shipments.
- Ensure Marken’s Maestro system performance compliance, including all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, etc.) for all Cell & Gene shipments.
- Send pre-alerts for all Cell & Gene shipments to Marken branches and local service providers, confirming receipt of pre-alert and shipment instructions.
- Conduct pre- and post-flight shipment checks and communicate with airlines and handling agents in case of delays or off-loads.
- Escalate any issues or delays to the Cell & Gene Management Team.
Employee Type
Permanent
Key Skills/Competency
- Logistics Coordination
- Administrative Support
- Cell & Gene Therapy
- Shipment Monitoring
- Regulatory Compliance (GDP)
- Aviation Logistics
- Data Entry & Systems (Maestro)
- Customer Service
- Problem Solving
- Communication
How to Get Hired at UPS
- Research UPS's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor to understand their commitment to logistics and innovation.
- Tailor your resume: Customize your resume to highlight experience in logistics, administrative support, regulatory compliance, and ideally, life sciences or healthcare supply chain management.
- Showcase problem-solving skills: Prepare examples demonstrating your ability to coordinate complex tasks, resolve shipment issues, and manage time-sensitive operations, essential for a Senior Operations Administrative Assistant.
- Understand UPS's global impact: Familiarize yourself with UPS's role in global logistics, particularly in specialized areas like Cell & Gene Therapy, to articulate your motivation and alignment.
- Practice interview questions: Be ready to discuss your experience with data entry systems, working with diverse stakeholders, and handling critical, high-value shipments.
Frequently Asked Questions
Find answers to common questions about this job opportunity
01What specific technologies does UPS use for monitoring Cell & Gene Therapy shipments?
02How does UPS ensure trade compliance for international Cell & Gene Therapy shipments?
03What are the key responsibilities of a Senior Operations Administrative Assistant in handling packaging for Cell & Gene shipments at UPS?
04What is the role of Marken's Maestro system for Cell & Gene Therapy logistics at UPS?
05How does the Senior Operations Administrative Assistant collaborate with airlines for Cell & Gene shipments at UPS?
Explore similar opportunities that match your background