Ops Senior Admin Assistant
@ UPS

Greater Melbourne Area
$70,000
On Site
Full Time
Posted 12 hours ago

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XXXXXXXXXX XXXXXXXXX XXXXXXXXX******* @ups.com
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Job Details

Overview

UPS, a Fortune Global 500 company, offers a unique opportunity for individuals to innovate, conceptualize, and develop their capability. The Ops Senior Admin Assistant will play an active role in advancing operational capabilities for Cell & Gene Therapy logistics, ensuring customer service excellence, quality and overall satisfaction.

Main Duties And Responsibilities

  • Support the Cell & Gene Operations Team with daily operations.
  • Liaise with Control Tower Coordinators regarding cell and gene shipments.
  • Utilize technology for monitoring, management, and control of shipments.
  • Collaborate with LSPs, Branches, and Depots for shipment arrangement.
  • Prepare, place, and control packaging and equipment as per specifications.
  • Coordinate and dispatch drivers ensuring timely collections and deliveries.
  • Book shipments with Airlines and Integrators for optimal routing.
  • Ensure proper handling, storage, and documentation compliance.
  • Monitor Marken’s Maestro system for key shipment milestones.
  • Communicate with airlines and agents regarding shipment status and delays.
  • Escalate any issues or delays to the Cell & Gene Management Team.

Work Environment

UPS is committed to providing a workplace free from discrimination, harassment, and retaliation, enabling all team members to thrive.

Key skills/competency

  • Operations
  • Logistics
  • Shipment Coordination
  • Regulatory Compliance
  • Technology Utilization
  • Customer Service
  • Data Management
  • Communication
  • Problem Solving
  • Team Coordination
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How to Get Hired at UPS

🎯 Tips for Getting Hired

  • Research UPS culture: Understand their global logistics approach and values.
  • Customize your resume: Tailor with relevant operations experience and skills.
  • Highlight technical skills: Emphasize technology use in logistics management.
  • Prepare for interviews: Practice scenario-based and competency questions.

📝 Interview Preparation Advice

Technical Preparation

Review logistics software tutorials.
Practice data monitoring exercises.
Learn shipment tracking systems.
Study tech tools used in logistics.

Behavioral Questions

Describe team conflict resolution.
Explain time management under pressure.
Share past teamwork experiences.
Discuss adapting to change.

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