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Ops Senior Admin Assistant

UPS

Melbourne, Victoria, AustraliaOn Site

Original Job Summary

Job Overview

Explore your next opportunity at UPS, a Fortune Global 500 organization. As an Ops Senior Admin Assistant, you will support the Cell & Gene Operations Team in delivering exceptional customer service, quality control, and operational management.

Main Duties and Responsibilities

  • Support daily Cell & Gene operations and liaise with Control Tower Coordinators.
  • Utilize technology for enhanced shipment monitoring and management.
  • Collaborate with LSPs, branches, and depots for shipment solutions.
  • Prepare and arrange packaging, equipment, and trained operatives per project specifications.
  • Coordinate and dispatch drivers ensuring on-time collections and deliveries per GDP.
  • Book shipments, manage trade compliance, and ensure proper handling of exports.
  • Operate Marken’s Maestro system for data entry and confirmation of milestones.
  • Communicate pre-alerts and handle any shipment delays or issues.

Key skills/competency

  • Cell & Gene Therapy
  • Logistics
  • Operational Support
  • Shipment Coordination
  • Data Entry
  • Compliance
  • Packaging
  • Communication
  • Technology Utilization
  • Team Collaboration

How to Get Hired at UPS

🎯 Tips for Getting Hired

  • Customize your resume: Align experience with logistics and operational tasks.
  • Research UPS culture: Review company values and recent initiatives.
  • Highlight relevant skills: Emphasize admin, compliance, and coordination expertise.
  • Prepare for logistics interviews: Know shipment management and technology tools.

📝 Interview Preparation Advice

Technical Preparation

Review shipment tracking systems training.
Study data entry software usage.
Understand compliance and GDP requirements.
Familiarize with logistics technology tools.

Behavioral Questions

Describe past logistics support experiences.
Explain handling operational challenges effectively.
Discuss teamwork in high-pressure scenarios.
Share a time managing compliance issues.