Ops Senior Admin Assistant
@ UPS

Melbourne, Victoria, Australia
$80,000
On Site
Full Time
Posted 8 hours ago

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XXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXX******* @ups.com
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Job Details

Overview

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience a rewarding culture, and work with talented teams to help you grow. As an Ops Senior Admin Assistant at UPS, you will support the Cell & Gene Operations Team, ensuring the highest levels of customer service, commerciality, quality, and satisfaction.

Main Duties and Responsibilities

  • Support daily operations for the Cell & Gene team.
  • Liaise with Control Tower Coordinators regarding shipments.
  • Utilize technology for monitoring and managing shipments.
  • Collaborate with LSPs, Branches, and Depots to coordinate shipment solutions.
  • Prepare and arrange packaging, equipment, and trained operatives per project specifications.
  • Coordinate and dispatch drivers ensuring timely collections and deliveries according to GDP requirements.
  • Book shipments with Airlines and handle export/import documentation.
  • Ensure performance compliance in Marken’s Maestro system data entry.
  • Communicate pre-alerts and manage shipment milestones.
  • Escalate shipment issues or delays to the Management Team.

Key Skills/Competency

  • Operations
  • Logistics
  • Coordination
  • Shipment Management
  • Technology Utilization
  • Regulatory Compliance
  • Quality Assurance
  • Customer Service
  • Communication
  • Team Support
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How to Get Hired at UPS

🎯 Tips for Getting Hired

  • Customize your resume: Highlight operations and logistics experience.
  • Showcase technical skills: Detail system and monitoring tool proficiency.
  • Research UPS culture: Understand their global and innovative approach.
  • Prepare for competency questions: Emphasize real-life logistics coordination.

📝 Interview Preparation Advice

Technical Preparation

Review shipment tracking systems.
Practice technical data entry tools.
Study temperature-controlled logistics.
Familiarize with compliance software.

Behavioral Questions

Describe a time you solved logistics issues.
Explain how you manage tight deadlines.
Share an experience working in a team.
How do you handle unexpected shipment delays?

Frequently Asked Questions