Dispatch Coordinator
@ UPS

Sydney, New South Wales, Australia
A$80,000
On Site
Full Time
Posted 21 days ago

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Job Details

Overview

Explore your next opportunity at a Fortune Global 500 organization. Join our Sydney team as a full-time Dispatch Coordinator. In this role, you will process outbound orders, prepare freight for transport, and create daily schedules for drivers.

Key Responsibilities

  • Scan and dispatch freight.
  • Stack and wrap pallets and perform other warehouse duties.
  • Create air and road consignment notes using both computer and manual systems.
  • Lodge and collect freight at air and sea terminals.
  • Load and unload delivery vehicles and complete deliveries on occasion.
  • Collaborate with management to modify daily routes per customer needs.
  • Prepare daily work schedules and notify drivers of road hazards.
  • Monitor daily driver logs for errors, violations, working hours, and equipment availability.
  • Process export and import shipments.

Requirements

  • 2 - 3 years of warehousing experience.
  • Customer service experience in a fast paced, dynamic environment.
  • A current forklift license or willingness to obtain one.
  • A certificate I-II in Warehousing & Distribution and/or experience in 3PL warehouse and freight forwarding.
  • Excellent written and verbal communication skills.
  • The ability to work under pressure and prioritise multiple tasks.
  • Strong planning and organisational skills.
  • Experience using dispatch software is highly desirable.

Additional Information

All successful applicants will be required to complete a National Police Check. A criminal record will not automatically bar applicants unless legally required for the position. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Key skills/competency

warehousing, dispatch, scheduling, freight, planning, customer service, forklift, export, import, software

How to Get Hired at UPS

🎯 Tips for Getting Hired

  • Research UPS culture: Understand UPS values and team success stories.
  • Customize your resume: Highlight warehousing and dispatch experience.
  • Emphasize skills: Detail forklift, scheduling, and dispatch software competence.
  • Prepare for interviews: Practice scenario-based questions on logistics challenges.

📝 Interview Preparation Advice

Technical Preparation

Review dispatch software basics.
Understand freight logistics processes.
Familiarize with consignment note creation.
Practice safety compliance procedures.

Behavioral Questions

Describe handling high-pressure situations.
Explain managing scheduling conflicts.
Share teamwork experiences under pressure.
Discuss customer service challenges encountered.

Frequently Asked Questions