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Dispatch Coordinator
UPS
Sydney, New South Wales, AustraliaOn Site
Original Job Summary
Overview
Explore your next opportunity at a Fortune Global 500 organization. Join our Sydney team as a full-time Dispatch Coordinator. In this role, you will process outbound orders, prepare freight for transport, and create daily schedules for drivers.
Key Responsibilities
- Scan and dispatch freight.
- Stack and wrap pallets and perform other warehouse duties.
- Create air and road consignment notes using both computer and manual systems.
- Lodge and collect freight at air and sea terminals.
- Load and unload delivery vehicles and complete deliveries on occasion.
- Collaborate with management to modify daily routes per customer needs.
- Prepare daily work schedules and notify drivers of road hazards.
- Monitor daily driver logs for errors, violations, working hours, and equipment availability.
- Process export and import shipments.
Requirements
- 2 - 3 years of warehousing experience.
- Customer service experience in a fast paced, dynamic environment.
- A current forklift license or willingness to obtain one.
- A certificate I-II in Warehousing & Distribution and/or experience in 3PL warehouse and freight forwarding.
- Excellent written and verbal communication skills.
- The ability to work under pressure and prioritise multiple tasks.
- Strong planning and organisational skills.
- Experience using dispatch software is highly desirable.
Additional Information
All successful applicants will be required to complete a National Police Check. A criminal record will not automatically bar applicants unless legally required for the position. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Key skills/competency
warehousing, dispatch, scheduling, freight, planning, customer service, forklift, export, import, software
How to Get Hired at UPS
🎯 Tips for Getting Hired
- Research UPS culture: Understand UPS values and team success stories.
- Customize your resume: Highlight warehousing and dispatch experience.
- Emphasize skills: Detail forklift, scheduling, and dispatch software competence.
- Prepare for interviews: Practice scenario-based questions on logistics challenges.
📝 Interview Preparation Advice
Technical Preparation
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Review dispatch software basics.
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Understand freight logistics processes.
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Familiarize with consignment note creation.
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Practice safety compliance procedures.
Behavioral Questions
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Describe handling high-pressure situations.
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Explain managing scheduling conflicts.
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Share teamwork experiences under pressure.
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Discuss customer service challenges encountered.