Dispatch Coordinator
@ UPS

Greater Sydney Area
A$70,000
On Site
Full Time
Posted 13 hours ago

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Job Details

Job Overview

Join our Sydney team at UPS as a full-time Dispatch Coordinator. In this role, you will be responsible for processing outbound orders, preparing freight for transport, and creating daily schedules for drivers.

Key Responsibilities

  • Scan and dispatch freight.
  • Stack and wrap pallets and other warehouse duties.
  • Create air and road consignment notes using computer and manual systems.
  • Lodge and collect freight at air and sea terminals.
  • Load and unload delivery vehicles and assist with deliveries.
  • Collaborate with management to adjust daily routes based on customer needs.
  • Prepare daily work schedules and notify drivers of road hazards.
  • Monitor driver logs for errors, violations, working hours and equipment availability.
  • Process export and import shipments.

Qualifications

  • 2-3 years warehousing experience.
  • Customer service experience in a fast-paced, dynamic environment.
  • Current forklift license or willingness to obtain one.
  • Certificate I-II in Warehousing & Distribution or experience in 3PL warehouse and freight forwarding.
  • Excellent written and verbal communication skills.
  • Ability to work under pressure and prioritize tasks.
  • Strong planning and organizational skills.
  • Experience using dispatch software is highly desirable.

Additional Information

All successful applicants must complete a National Police Check. A criminal record will not automatically disqualify an applicant unless legally required for the position.

Key skills/competency

Dispatch, scheduling, freight, warehousing, forklift, customer service, planning, organization, communication, logistics

How to Get Hired at UPS

🎯 Tips for Getting Hired

  • Research UPS culture: Understand their mission, values, and achievements.
  • Customize your resume: Highlight warehousing and dispatch experience.
  • Showcase your skills: Emphasize planning, organization, and software proficiency.
  • Prepare for behavioral questions: Practice scenarios in dynamic environments.

📝 Interview Preparation Advice

Technical Preparation

Review dispatch software interfaces.
Practice order processing tasks.
Study freight handling protocols.
Refresh forklift operation procedures.

Behavioral Questions

Describe a time managing multiple tasks.
Explain handling high-pressure situations.
Tell about team collaboration experience.
Discuss prioritizing in dynamic environments.

Frequently Asked Questions