Human Resources Assistant
UPMC · Pittsburgh, PA
- On site
- Full-time
- $40,000 / year
- Pittsburgh, PA
Job highlights
- Entry-level HR role supporting corporate departments.
- Handle administrative tasks, data entry, and reporting.
- Coordinate exit interviews and manage HR inbox.
- Requires strong organizational and customer service skills.
- Opportunity to start a career in Human Resources.
About the role
About the Role
UPMC's Corporate Human Resources team is seeking a dedicated Human Resources Assistant to support the Corporate Services department. This is an excellent entry-level opportunity for someone looking to launch a career in human resources. You will provide essential administrative support to various teams, including Human Resources, Marketing and Communications, Information Technology, and Travel Staffing.What You'll Do
- Provide general administrative and project support.
- Coordinate the exit interview process, including scheduling, communication, and result compilation.
- Act as the department receptionist, managing the HR phone line and greeting visitors.
- Oversee the HR email inbox, delegating inquiries as needed.
- Offer clerical and administrative assistance to the HR Director, HR Consultants, and other staff.
- Assist with accurate and timely data entry for licenses, certifications, clearances, and corrective actions.
- Manage the sending of documents to the HR Scan Center for electronic employee record keeping.
- Support office operations by ordering supplies, managing mail, and handling filing, printing, copying, and faxing.
- Respond to basic HR inquiries or direct employees to appropriate resources.
- Generate basic reports for tracking and compliance, such as licensure, COGNOS turnover, and annual mandatory reports.
Qualifications
- High school diploma or equivalent and one year of progressively responsible administrative experience (preferably in HR).
- OR Bachelor's degree in Human Resources, Business, or a related field.
- OR successful completion of the UPMC Summer Associate Program/Pittsburgh Fellows Program.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
- Strong administrative, organizational, prioritization, confidentiality, and customer service skills.
- HR experience and/or education is preferred.
Licensure, Certifications, and Clearances
UPMC is committed to creating a diverse and inclusive environment. UPMC is an Equal Opportunity Employer/Disability/Veteran.Key skills/competency
- Human Resources Assistant
- Administrative Support
- Employee Files
- Data Entry
- Confidentiality
- Customer Service
- Microsoft Office
- Scheduling
- Reporting
- Compliance
Skills & topics
- Human Resources Assistant
- HR Assistant
- Administrative Assistant
- Entry Level HR
- Human Resources Coordinator
- UPMC Jobs
- HR Support
- Data Entry
- Employee Records
- Office Administration
How to get hired
- Tailor your resume: Highlight administrative experience and HR-related coursework or internships using keywords from the job description.
- Showcase your skills: Emphasize proficiency in Microsoft Office Suite, data entry accuracy, and customer service capabilities.
- Address qualifications directly: Clearly state your educational background and any relevant HR experience.
- Prepare for interviews: Be ready to discuss your organizational skills, ability to handle confidential information, and experience in fast-paced environments.
- Research UPMC: Understand their mission, values, and commitment to diversity and inclusion.
Technical preparation
Master Microsoft Office: Word, Excel, Outlook.,Practice accurate data entry and report generation.,Familiarize yourself with HR terminology and processes.,Understand file management and record-keeping principles.
Behavioral questions
Describe handling confidential information.,How do you manage multiple priorities?,Give an example of excellent customer service.,How do you adapt to a fast-paced environment?
Frequently asked questions
- What is the primary focus of the Human Resources Assistant role at UPMC?
- The Human Resources Assistant at UPMC primarily provides administrative support to the Corporate Human Resources team and other corporate services departments. This includes tasks like maintaining employee files, data entry, report generation, and coordinating specific HR processes like exit interviews.
- What are the minimum educational and experience requirements for the Human Resources Assistant position at UPMC?
- A high school diploma or equivalent and one year of administrative experience (preferably in HR) is required. Alternatively, a Bachelor's degree in a related field or completion of specific UPMC programs is accepted. HR experience or education is a plus.
- What software proficiency is expected for the Human Resources Assistant role?
- Proficiency in Microsoft Office Suite, specifically Outlook, Word, and Excel, is required for this role. Familiarity with other HR software or databases may be beneficial but isn't explicitly listed as a minimum requirement.
- How important is customer service and confidentiality in this Human Resources Assistant position?
- Customer service and maintaining confidentiality are crucial for this role. You will be interacting with employees and handling sensitive personnel information, so strong communication skills and a commitment to privacy are essential.
- What kind of reports will a Human Resources Assistant be responsible for running at UPMC?
- The Human Resources Assistant may be responsible for running basic reports for tracking and compliance. Examples include licensure reports, COGNOS turnover reports, and annual mandatory reports.
- Is HR experience mandatory for the Human Resources Assistant role at UPMC?
- While human resources experience and/or education is preferred, it is not strictly mandatory. The role requires a strong administrative background and a willingness to learn, making it a good entry-level opportunity.
- What does 'coordinating the exit interview process' entail for the Human Resources Assistant?
- Coordinating the exit interview process involves scheduling appointments for departing employees, preparing and sending out exit interview emails, and compiling the results to share with the appropriate HR representatives.
- Does UPMC offer opportunities for growth within the HR department for a Human Resources Assistant?