QA Analyst I
Upland Software · India
- Hybrid
- Full-time
- $70,000 / year
- India
Job highlights
- Test web applications and software features.
- Execute manual test cases and regression tests.
- Collaborate with development and product teams.
- Participate in Agile and Scrum ceremonies.
- Gain experience in CRM and security testing.
About the role
QA Analyst I - Upland Connectors
We are looking for an enthusiastic and dynamic individual with an overall experience of 1 – 4 years to join Upland India as a QA Analyst I for our Upland Connectors product. The individual will work as a QA analyst primarily in manual testing.
What would you do?
- Test new features and bug fixes of the product before release.
- Create and execute test cases, including functional, application, security, accessibility, and regression tests.
- Record, analyze, and report on test results and complex issues.
- Interact with QA, Product Owners, and Development team members to understand testing requirements.
- Participate in team meetings, which include, but are not limited to Sprint planning, grooming, and daily stand-ups.
What are we looking for?
Technical Skills
- Experience: 1-4 years in Quality Assurance.
- Bachelor’s Degree in a relevant discipline or equivalent experience.
- Primary Skills (Mandatory): 1-4 years of testing web-based applications, 1-4 years writing/executing manual test cases, practical Agile and Scrum experience, and experience in CRM Integration testing (e.g., Salesforce, MS Dynamics).
- Primary Skills (Mandatory): Experience in Security Testing (Access Control Permissions, Advanced Security Modules).
- Secondary Skills (Nice to Have): Experience working with AI technologies, basic database knowledge (SQL), and container testing experience.
Soft Skills
- Clear and effective communication, both verbally and written.
- Ability to work in a team environment with a diverse range of people.
- Passion for delivering an amazing customer experience.
- Good work ethic; a self-starter with a desire to grow.
Growth Skills
- Always looking for better ways to get the job done.
Qualification
Upland Software is looking to recruit a self-starting, creative, and innovative QA analyst into our Connectors team. A career with Upland Software offers the chance to work with an exciting company on the leading edge of software solution development in our industry. Our team shares an intense belief in creativity, innovation, and the entrepreneurial spirit.
This role requires overlap with multiple time zones for planning meetings and status updates. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.
Upland Software is an Equal Employment Opportunity Employer.
About BA Insight
Upland BA Insight provides an AI search platform enabling organizations to deploy search solutions both internally and for their extranet / internet needs. Our technology stack provides an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework, leveraging AI and NLP to provide the best answer possible to end-users.
Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents.
You will join the core development team and be given the opportunity to work on all aspects of our technology stack. From building high-performance connectors enabling ingestion of terabytes of data to integrating AI, large language models like ChatGPT and ML into our processing flow to understand content and queries and offer the right answer at the right time.
If you are interested in search and information retrieval or love the challenge of highly scalable, highly performing software, you have a place in our team.
About Upland
Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.
Key skills/competency
- QA Analyst I
- Manual Testing
- Web Application Testing
- Test Case Execution
- Agile Scrum
- CRM Integration Testing
- Security Testing
- Quality Assurance
- Software Testing
- Test Reporting
Skills & topics
- QA Analyst
- Quality Assurance
- Manual Testing
- Web Application Testing
- Test Cases
- Agile
- Scrum
- CRM Integration
- Security Testing
- Software Testing
How to get hired
- Tailor your resume: Highlight your 1-4 years of QA experience, web application testing, and manual test case execution.
- Showcase Agile skills: Emphasize your practical experience with Agile and Scrum methodologies in your application.
- Demonstrate CRM integration knowledge: Detail any experience with CRM integration testing, such as Salesforce or MS Dynamics.
- Prepare for technical questions: Be ready to discuss your approach to functional, security, and regression testing.
- Highlight soft skills: Emphasize your communication, teamwork, and problem-solving abilities during the interview.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a QA Analyst I at Upland Software?
- As a QA Analyst I at Upland Software, your primary responsibilities will involve manual testing of new features and bug fixes for the Upland Connectors product. This includes creating and executing test cases, performing various types of tests (functional, security, accessibility, regression), and reporting on test results and issues. You will also collaborate closely with QA, Product Owners, and Development teams.
- What technical skills are essential for the QA Analyst I role at Upland Software?
- The essential technical skills for this QA Analyst I role include 1-4 years of experience testing web-based applications, writing and executing manual test cases, and practical experience with Agile and Scrum. Experience in CRM Integration testing (like Salesforce, MS Dynamics) and Security Testing (Access Control, Advanced Security Modules) are also primary requirements.
- Does Upland Software offer flexibility for work-life balance in this QA Analyst I position?
- Yes, Upland India offers flexibility to manage working hours to support work-life balance. This role requires overlap with multiple time zones for meetings, and the company is accommodating in adjusting schedules to facilitate this balance. More details can be discussed during the interview.
- What is the typical career progression for a QA Analyst I at Upland Software?
- While specific paths can vary, Upland Software encourages growth and innovation. As a QA Analyst I, you can expect to deepen your expertise in testing methodologies, gain experience with diverse technologies like AI and advanced security, and potentially move into more senior QA roles, or specialized areas within the software development lifecycle.
- What kind of projects will a QA Analyst I work on at Upland Software?
- A QA Analyst I will primarily focus on the Upland Connectors product, testing new features and bug fixes. This involves ensuring the quality of web applications, CRM integrations, and security aspects, contributing directly to the release of robust software solutions.
- Is this QA Analyst I position remote or on-site at Upland Software?
- Upland India is a remote-first company, and interviews and onboarding are conducted virtually. This QA Analyst I position is therefore a remote role.