Senior Digital Account Manager

Senior Digital Account Manager at Huge Brand Experience

At Huge Brand Experience, we design brands through experiences — not campaigns. Every interaction, every touchpoint, every strategic decision contributes to how a brand is perceived and remembered. Our work sits at the intersection of brand strategy, digital execution, and long-term relationship building.

As our client portfolio continues to expand, we are seeking a seasoned Senior Digital Account Manager who understands that true account leadership is about stewardship, not coordination alone. This is a senior-level role, not a junior profile or a trial engagement. We are looking for an experienced professional who has managed complex client relationships, led cross-functional teams, and understands the nuance of brand-driven digital environments.

The Role

The Senior Digital Account Manager at Huge Brand Experience serves as the strategic bridge between client vision and internal execution. You will oversee ongoing engagements, guide multidisciplinary teams, and ensure that our standards of clarity, professionalism, and delivery are consistently upheld. This role requires maturity in judgment, composure under pressure, and the ability to manage both expectations and outcomes with diplomacy and precision.

Key Responsibilities

• Lead client relationships with professionalism, confidence, and long-term focus.
• Translate strategic objectives into structured project roadmaps.
• Oversee digital and brand initiatives from briefing through delivery.
• Ensure alignment between strategy, creative, production, and analytics teams.
• Manage timelines, scope, and deliverables with disciplined oversight.
• Anticipate potential challenges and resolve issues proactively.
• Deliver performance updates and strategic recommendations to stakeholders.
• Maintain high standards of communication and documentation.

Qualifications We Value

We are looking for a professional with depth of experience and composure in client leadership.

• 5+ years of experience in digital account management or agency-based client services.
• Proven experience managing complex digital campaigns and brand initiatives.
• Strong understanding of digital ecosystems including paid media, content, and performance analytics.
• Exceptional communication skills, both written and verbal.
• Experience presenting to senior stakeholders and executive clients.
• Ability to manage multiple priorities while maintaining quality and clarity.
• Experience working in remote environments with distributed teams.

Beyond experience, we value discretion, reliability, and thoughtful leadership. We seek someone who understands that relationships are built through consistency and integrity.

What We Offer

Huge Brand Experience operates with a remote-first philosophy built on trust and accountability.

• Remote, part-time structure designed for experienced professionals.
• High-level client exposure and strategic influence.
• Collaborative environment with senior creative and strategy leaders.
• Flexibility without compromising standards.
• Meaningful work with brands focused on long-term positioning.

This role is ideal for an experienced account leader who values strategic partnership over transactional management.

Key skills/competency

• Digital Account Management
• Client Relationship Management
• Brand Strategy
• Digital Execution
• Project Management
• Cross-functional Team Leadership
• Paid Media Strategy
• Content Strategy
• Performance Analytics
• Stakeholder Communication