Logistics Coordinator
· United States
- Hybrid
- Full-time
- $54,000 / year
- United States
Job highlights
- Coordinate logistics for shipments between drivers, vendors, customers.
- Monitor active shipments, track flights, and resolve delays.
- Manage air cargo operations and develop flight plans.
- Requires strong organization, attention to detail, and communication.
- Remote position with evening/night shift schedule.
About the role
Logistics Coordinator
OnTrac is hiring a Logistics Coordinator! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!
Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.
Job Details
- Location: Remote (via EST)
- Shift: 8:00pm-6:00am (TWTF)
- Pay: $22-$26 per hour (varies based on experience)
- The Company is not able to provide sponsorship for this position
Employment Logistics
The Logistics Coordinator plays a key role in supporting the flow of shipments by facilitating communication between drivers, vendors, and customers. In this fast-paced role, you’ll monitor active shipments, manage scheduling needs, track air waybills and flights, and help resolve delays to ensure products arrive quickly and safely. Success in this position requires strong attention to detail, clear communication, and the ability to stay organized while managing multiple moving parts.
Unpacking The Benefits
- Medical, Dental, and Vision insurance; HSA and FSA options
- Life and Disability coverage (basic and voluntary)
- Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
- Competitive benefits and 401(k) with company match
- Referral Bonus Program - Up to $500 per referral!
- Paid Time Off including Holiday pay
- Employee Assistance Program & a Safe and clean work environment
The Must-Haves
- High school diploma or GED
- Strong attention to detail and solid organizational skills
- Clear and professional communication skills (phone and email)
- Ability to work in a fast‑paced environment with frequent changes
- Industry experience in logistics, transportation, or dispatch preferred
Your Mission In Motion
- Support customer communication: Professionally communicate with customers via phone and email, respond to inquiries, and review shipment documentation for accuracy.
- Coordinate scheduling and execution: Manage new order requests, schedule pickups and deliveries, and ensure alignment with customer and vendor requirements.
- Monitor active shipments: Track shipments in the operations platform, monitor driver updates, and ensure all status information is accurate.
- Manage air cargo operations: Develop flight plans, create air waybill bookings, track air waybills through airline cargo sites, and monitor active flights.
- Stay ahead of disruptions: Identify cancellations or diversions and develop alternate plans to maintain service continuity.
- Ensure quality and resolve issues: Coordinate driver performance, investigate delays, and provide leadership with detailed escalations and resolutions.
Paving Your Way To Your Success
You communicate clearly and professionally, building confidence with customers, drivers, and vendors. You stay organized and detail‑focused, managing multiple shipments and tasks with accuracy. You remain calm and adaptable in fast-moving situations, adjusting plans when disruptions occur. You solve problems proactively, investigating delays and identifying practical solutions. You take ownership of your work, following through on commitments and ensuring customers receive reliable service.
If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!
OnTrac is proud to be an Equal Opportunity Employer
OnTrac is an equal-opportunity employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply.
Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.
Key skills/competency
- Logistics Coordination
- Shipment Monitoring
- Customer Communication
- Scheduling
- Air Cargo Operations
- Problem Solving
- Attention to Detail
- Organization Skills
- Fast-Paced Environment
- Transportation Industry
Skills & topics
- Logistics Coordinator
- Logistics
- Transportation
- Dispatch
- Shipping
- Coordination
- Supply Chain
- Operations
- Remote
- Customer Service
How to get hired
- Tailor your resume: Highlight logistics, transportation, or dispatch experience. Emphasize attention to detail and organizational skills.
- Showcase communication: Provide examples of professional phone and email interactions. Mention experience in fast-paced environments.
- Demonstrate problem-solving: Detail how you've identified and resolved shipment delays or issues.
- Apply strategically: Express enthusiasm for OnTrac's mission and impact. Connect your skills to supporting customer needs.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the work arrangement for the Logistics Coordinator position at OnTrac?
- The Logistics Coordinator position at OnTrac is a remote role, allowing you to work from home. This provides flexibility while still requiring you to be available during the specified shift.
- What are the working hours for the Logistics Coordinator role?
- The shift for the Logistics Coordinator role is from 8:00 PM to 6:00 AM, specifically Tuesday through Friday. This evening/night schedule is a key aspect of this remote position.
- What is the pay range for the Logistics Coordinator at OnTrac?
- The hourly pay for the Logistics Coordinator position ranges from $22 to $26 per hour. The exact pay will depend on your relevant experience and qualifications.
- Does OnTrac offer sponsorship for the Logistics Coordinator position?
- No, OnTrac is not able to provide sponsorship for this Logistics Coordinator position. Candidates must be legally authorized to work in the U.S. without sponsorship.
- What qualifications are essential for the Logistics Coordinator role at OnTrac?
- Essential qualifications include a high school diploma or GED, strong attention to detail, solid organizational skills, and clear professional communication abilities. Experience in logistics, transportation, or dispatch is preferred.
- What are the primary responsibilities of a Logistics Coordinator at OnTrac?
- Key responsibilities include supporting customer communication, coordinating scheduling and execution of pickups/deliveries, monitoring active shipments, managing air cargo operations, and resolving shipment disruptions.
- What kind of benefits does OnTrac offer to its employees?
- OnTrac offers a comprehensive benefits package including Medical, Dental, and Vision insurance, Life and Disability coverage, 401(k) with company match, Paid Time Off, and a Referral Bonus Program, among others.
- How can I best prepare my application for the Logistics Coordinator job?
- To prepare your application, ensure your resume clearly highlights your logistics, communication, and problem-solving skills. Quantify your achievements where possible and tailor your experience to the job requirements.