Pediatric Patient Service Representative - GI for Kids

About the Role

University Physicians' Association is seeking qualified applicants for a full-time Pediatric Patient Service Representative (PSR) at GI for Kids in Morristown.

Key Responsibilities

• Greet patients in a friendly and timely manner.
• Ensure patients complete forms for electronic health records and billing.
• Maintain and verify patient demographic and insurance data.
• Facilitate smooth patient flow by timely processing at the front office.
• Answer patient registration and billing inquiries.
• Refer clinical care inquiries to the appropriate medical staff.
• Schedule patients with the appropriate physician.
• Scan documents into the electronic health record.
• Review urgent and special need medical records.
• Support the clinic under the guidance of the Certified Medical Assistant, including rooming patients and gathering information.
• Provide patient education as instructed.
• Triage clinical care calls, assess concerns, and respond per protocols.
• Perform other duties as assigned.

Benefits & Requirements

This full-time role includes a comprehensive benefits package: PTO, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k, and more! Applicants should have strong critical thinking skills, computer proficiency, attention to detail and personable qualities. A minimum of 6-months to 1-year of previous medical office experience is preferred.

Key skills/competency

Pediatric, Patient Service, Medical Assistant, GI for Kids, Morristown, Benefits, Insurance, Scheduling, EHR, Triage