Academic Success Coach - College of Business Ad...
@ University of Central Florida

Greater Orlando
$48,000
On Site
Full Time
Posted 24 days ago

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XXXXXXXXX XXXXXXXXXXX XXXXXXXX****** @ucf.edu
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Job Details

Overview

The University of Central Florida is seeking an Academic Success Coach - College of Business Administration. This newly created role combines academic advising and academic coaching to empower student success and enhance retention, progression, and timely graduation. The position operates within the Division of Student Success and Well-Being and works collaboratively with multiple campus partners.

The Opportunity

The Academic Success Coach (ASC) will maintain a caseload of students, utilize coaching methodologies and case management approaches, and provide holistic support and guidance. The role involves leveraging technologies such as MyKnightStar and Microsoft Office Suite to monitor and boost student outcomes.

Responsibilities

  • Provide comprehensive coaching services by tracking student engagement and progress.
  • Develop proactive outreach and success plans for student retention.
  • Analyze academic and personal challenges, referring students to appropriate campus resources.
  • Collaborate with college representatives to implement strategic student success initiatives.
  • Meet productivity goals and uphold professional ethical standards.

Assistance to Academic Colleges

Represent the college in retention and progression initiatives, assist with recruitment, orientation, and ongoing engagement programming to promote timely graduation.

Minimum and Preferred Qualifications

A bachelor’s degree and relevant experience or equivalent combination; prior experience in higher education, coaching, case management, or customer service is preferred. Proficiency with MyKnightStar, Microsoft Office, and MS TEAMS is an asset.

What UCF Offers

This full-time, year-round position includes benefits packages, extensive training and development opportunities, and the support of a dynamic working environment at one of Florida’s top public research universities.

Key Skills/Competency

  • Academic advising
  • Coaching
  • Student support
  • Case management
  • Retention
  • CRM
  • MyKnightStar
  • Microsoft Office
  • Strategic outreach
  • Higher education

How to Get Hired at University of Central Florida

🎯 Tips for Getting Hired

  • Customize your resume: Highlight coaching, advising, and case management experience.
  • Demonstrate relevant skills: Emphasize CRM and Microsoft Office proficiency.
  • Research UCF culture: Familiarize with UCF values and initiatives.
  • Prepare real examples: Provide instances of successful student interventions.

📝 Interview Preparation Advice

Technical Preparation

Review CRM and MyKnightStar systems.
Practice MS Office suite and MS TEAMS.
Update technical proficiency in student tracking.
Familiarize with digital case management tools.

Behavioral Questions

Describe a time you coached a student.
Explain how you manage stressful deadlines.
Share an example of collaborative problem solving.
Discuss handling confidential student issues.

Frequently Asked Questions