Administrative Assistant II, Medical
University Health Network · Toronto, ON
- On site
- Contract
- CA$63,500 / year
- Toronto, ON
Job highlights
- Support medical professionals at Canada's top hospital.
- Manage schedules, billing, and patient EMR.
- Requires EPIC EMR and administrative experience.
- Part-time, permanent role with benefits.
- Grow within a leading healthcare organization.
About the role
Job Title: Administrative Assistant II, Medical
University Health Network (UHN) is Canada’s #1 hospital and a leading global institution, renowned for its biomedical research and complex patient care across multiple sites including Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, and more. UHN is dedicated to building 'A Healthier World' through the efforts of its talented and dedicated team.
About the Role
This is a Permanent Part Time (30 hours per week) replacement position for a Medical Administrative Assistant at the Schroeder Arthritis Institute, Outpatient Clinics, located at Toronto Western Hospital. The role reports to the Clinic Manager / Hand Surgeon and operates on a Days shift schedule. The salary range is $25.56 to $31.95 per hour.
Department Overview
The Schroeder Arthritis Institute is Canada's largest multidisciplinary arthritis hub, focusing on the medical, surgical, and basic science aspects of Hand, Orthopedics, Osteoporosis, and Rheumatology to achieve global impact in discovery, learning, and patient care.
Key Responsibilities
- Provide secretarial and clerical services using medical terminology and decision-making skills.
- Perform word processing/typing for assigned personnel.
- Handle reception duties.
- Maintain written and/or electronic calendars and schedules.
- Administer and monitor billing procedures and budgeting records.
- Support small and/or informal meetings/events.
- Maintain and modify confidential medical electronic/paper filing and retrieval systems.
- Provide functional supervision to lower classified clerical positions.
- Ensure the efficient operation of the office.
Qualifications
- Completion of Secondary School or recognized equivalent.
- Completion of a recognized post-secondary office/medical administration program (certificate level or equivalent).
- Two (2) years of related administrative support experience.
- Required: Experience with EPIC EMR for referrals, scheduling, and clinical operations.
- Asset: Experience with financials and billing.
- Preferred: On-the-job computer/word-processing experience in a Microsoft Office environment.
- Asset: Experience in a health care environment.
- Asset: Fluency in a second language (e.g., French).
- Knowledge of medical terminology is an asset.
- Excellent organizational and time management skills.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to operate effectively in an interdisciplinary team.
Why Join UHN?
UHN offers a comprehensive benefits package, government organization status with membership in the Healthcare of Ontario Pension Plan (HOOPP), convenient access to transit and UHN shuttle services, a flexible work environment, and opportunities for career development and promotions within a large organization. Additional perks include various corporate discounts.
Key Skills/Competency
- Medical Administrative Support
- EPIC EMR
- Medical Terminology
- Patient Scheduling
- Billing and Financial Administration
- Office Operations Management
- Microsoft Office Suite
- Interpersonal Communication
- Organizational Skills
- Time Management
Skills & topics
- Medical Administrative Assistant
- Administrative Assistant
- Healthcare Administration
- EPIC EMR
- Patient Scheduling
- Medical Office
- Clinic Operations
- UHN
- Toronto Western Hospital
- Ontario
How to get hired
- Tailor your resume: Highlight experience with EPIC EMR, medical terminology, and administrative support. Quantify achievements where possible.
- Craft a compelling cover letter: Express your interest in the Medical Administrative Assistant role at UHN and emphasize your qualifications.
- Highlight key skills: Showcase your organizational, time management, and communication abilities, especially in a healthcare setting.
- Prepare for interviews: Be ready to discuss your experience with EMR systems, patient scheduling, and financial administration, and demonstrate your teamwork.
- Network and research: Understand UHN's mission and values to align your application and interview responses.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for the Medical Administrative Assistant position at UHN?
- The Medical Administrative Assistant position at UHN has a salary range of $25.56 to $31.95 per hour.
- What specific EMR system experience is required for this role?
- Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is a required qualification for this Medical Administrative Assistant position.
- Is this a full-time or part-time position?
- This is a Permanent Part Time position, with a schedule of 30 hours per week.
- What is the work location for this Medical Administrative Assistant job?
- This position is based at the Toronto Western Hospital, within the Schroeder Arthritis Institute, Outpatient Clinics.
- Does UHN offer benefits or a pension plan for this role?
- Yes, as a government organization, UHN offers membership in the Healthcare of Ontario Pension Plan (HOOPP) and a comprehensive benefits package.
- What are the essential qualifications for the Medical Administrative Assistant role?
- Essential qualifications include a secondary school completion, a post-secondary office/medical administration program, two years of administrative support experience, and required experience with EPIC EMR.
- Are there opportunities for career advancement at UHN?
- Yes, UHN is a large organization that offers opportunities for development and promotions within the company.
- What is the closing date for applications for this Medical Administrative Assistant position?
- The closing date for applications is April 29, 2026.