Product Analyst

@ UnityAI

About UnityAI

UnityAI builds AI agents, primarily voice-enabled, to help healthcare providers deliver better patient care. Their core belief is that AI must work in unity with existing business structures to be most effective.

Role Overview: Product Analyst

As a Product Analyst at UnityAI, you will understand and document customer needs and translate business requirements into AI agent solutions. Working closely with Product Engineering and Customer Success teams, you will conduct discovery interviews, develop process maps, and design effective solutions.

Main Responsibilities

• Process Discovery: Interview stakeholders and analyze business processes.
• Requirements Documentation: Create process maps and workflow diagrams.
• Solution Design & Planning: Identify improvement opportunities for customer pain points.
• Process Analytics: Define strategic goals, KPIs, and success metrics.
• Subject Matter Expertise: Understand complex healthcare workflows and compliance requirements.

What You Bring

You should have a passion for interviewing, relationship building, and learning about new domains. A strong sense of systems thinking, excellent communication skills, and technical nous to work with engineers and data scientists are essential. Healthcare experience is a plus.

Additional Qualities

• Extreme ownership and proactivity.
• Big-picture thinking aligned with business goals.
• High velocity and quality in execution.
• Collaborative and adaptable in a fast-changing environment.

Key Skills/Competency

• Product Analysis
• Customer Requirements
• Process Discovery
• Workflow Documentation
• Solution Design
• Analytics
• Healthcare Knowledge
• Systems Thinking
• Communication
• Technical Collaboration

Equal Opportunity

UnityAI is proud to be an equal opportunity employer. Candidates must be legally authorized to work in the United States without sponsorship.