Regional Business Office Manager
United Surgical Partners International, Inc · Houston, TX
- On site
- Full-time
- $85,000 / year
- Houston, TX
Job highlights
- Manage facility billing, AR, and collections.
- Achieve cash collection and AR goals.
- Oversee accounts payable and payroll.
- Ensure regulatory compliance in business office.
- Supervise billing and collections personnel.
About the role
Regional Business Office Manager
USPI Memorial Hermann Surgery Center North Loop and Greater Heights is seeking a motivated Regional Business Office Manager to join our team. We are looking for a candidate to be available Monday-Friday, schedule subject to changed based on surgical schedule and flow of day. Candidate needs to be available for some early mornings and later evenings.
Job Summary
Responsible for all Facility billing, accounts receivable, and collection activities and supervision of billing and collections personnel. Responsible for achieving cash collection and AR goals for the Facility. Works with other department heads to ensure compliance with all financial regulatory and other requirements. Position also manages accounts payable and payroll functions of the facility.
Job Responsibilities:
- Maintain current policies and procedures for the Surgery Center business office.
- Responsible for the Center’s operations within all legal, regulatory, and accreditation standards as it relates to the business office and medical records department.
- Responsible for all accounts receivable activities and ensure timely cash flow.
- Responsible for accuracy of patient demographic and insurance information
- Responsible for implementing and ensuring that all internal controls are in place
- Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
- Manages census activities including daily, weekly, and monthly balancing
- Must have an understanding of Accounts Receivable.
- Must have an understanding of Accounts Payable.
- Confidentiality and privacy of all data, including patient, employee and operations data.
- Supports and participates in common teamwork.
Required Skills:
Qualifications:
- High school diploma or equivalent
- Management experience, insurance contracts, healthcare experience, patient-facing experience, registration, medical records, insurance verification
- Minimum of five years business office management experience, three as a department manager.
- Proficiency in accounting and ability to use computer automated accounting systems
- Experience working with all types of third-party payers. (HMO, PPO, Medicare/Medicaid, etc.)
- Excellent communication and organizational skills.
- Demonstrates accountability, integrity, professionalism, openness, receptive to change, creativity
Key skills/competency
- Regional Business Office Manager
- Billing
- Accounts Receivable
- Collections
- Accounts Payable
- Payroll
- Healthcare Administration
- Financial Management
- Team Leadership
- Compliance
Skills & topics
- Regional Business Office Manager
- Business Office Management
- Healthcare Administration
- Accounts Receivable
- Accounts Payable
- Billing
- Collections
- Payroll
- Financial Management
- Compliance
How to get hired
- Customize your resume: Highlight your management experience, accounting proficiency, and knowledge of third-party payers relevant to the Regional Business Office Manager role.
- Tailor your application: Emphasize your healthcare experience, patient-facing skills, and understanding of medical records and insurance verification.
- Prepare for interviews: Be ready to discuss your experience in managing business office operations, achieving financial goals, and ensuring regulatory compliance.
- Showcase soft skills: Demonstrate your excellent communication, organizational, accountability, integrity, and professionalism during the interview process.
Technical preparation
Master accounting software and systems.,Understand AR, AP, billing cycles.,Review healthcare billing regulations.,Practice using financial reporting tools.
Behavioral questions
Describe managing difficult billing situations.,How do you ensure team accountability?,Share an example of improving efficiency.,How do you handle confidential data?
Frequently asked questions
- What are the typical working hours for a Regional Business Office Manager at USPI?
- The Regional Business Office Manager role requires availability Monday-Friday, with a schedule that may adapt to the surgical schedule and daily flow. This can include early mornings and later evenings.
- What qualifications are essential for the Regional Business Office Manager position at USPI?
- Key qualifications include a high school diploma or equivalent, a minimum of five years in business office management with three years in a department manager role, proficiency in accounting and automated systems, and experience with various third-party payers.
- Does USPI require specific healthcare experience for this Regional Business Office Manager role?
- Yes, USPI looks for candidates with healthcare experience, including insurance contracts, patient-facing experience, and knowledge of registration, medical records, and insurance verification processes.
- How important are financial skills for the Regional Business Office Manager at USPI?
- Financial skills are critical. The role demands proficiency in accounting, understanding of Accounts Receivable and Accounts Payable, and the ability to manage all facility billing, AR, collections, and achieve financial goals.
- What is the expected level of responsibility for a Regional Business Office Manager at USPI?
- The Regional Business Office Manager is responsible for all facility billing, AR, collections, accounts payable, and payroll functions. They also oversee business office operations within legal and regulatory standards and supervise relevant personnel.
- How does the Regional Business Office Manager role at USPI interact with other departments?
- The Regional Business Office Manager works with other department heads to ensure compliance with financial, regulatory, and other requirements. They also interact with the home office billing team and payers to ensure prompt claim payment.