Regional Business Office Manager
United Surgical Partners International, Inc · Houston, TX
- On site
- Full-time
- $85,000 / year
- Houston, TX
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Job highlights
- Manage facility billing, AR, and collections.
- Achieve cash collection and AR goals.
- Oversee accounts payable and payroll.
- Ensure regulatory and financial compliance.
- Supervise billing and collections staff.
About the role
About the Role
United Surgical Partners International, Inc. (USPI) is seeking a motivated Regional Business Office Manager for the Memorial Hermann Surgery Center North Loop and Greater Heights. This role is crucial for overseeing all facility billing, accounts receivable, and collection activities, ensuring the achievement of cash collection and AR goals. You will also manage accounts payable and payroll functions, working collaboratively with other department heads to maintain compliance with financial, regulatory, and accreditation standards.
Job Summary
The Regional Business Office Manager is responsible for all facility billing, accounts receivable, and collection activities. This includes supervising billing and collections personnel and achieving financial goals for cash collection and AR. The role also involves managing accounts payable and payroll, and ensuring compliance with all financial, regulatory, and accreditation requirements.
Key Responsibilities
- Maintain current policies and procedures for the Surgery Center business office.
- Ensure the Center’s operations comply with all legal, regulatory, and accreditation standards related to the business office and medical records.
- Oversee all accounts receivable activities to ensure timely cash flow.
- Ensure accuracy of patient demographic and insurance information.
- Implement and ensure adherence to all internal controls.
- Liaise with the home office billing team and payers to define billing requirements and ensure prompt payment of claims.
- Manage census activities, including daily, weekly, and monthly balancing.
- Demonstrate a strong understanding of Accounts Receivable and Accounts Payable principles.
- Maintain confidentiality and privacy of all data, including patient, employee, and operational information.
- Support and participate in common teamwork initiatives.
Qualifications
- High school diploma or equivalent.
- Proven management experience, including experience with insurance contracts, healthcare, patient-facing interactions, registration, medical records, and insurance verification.
- Minimum of five years of business office management experience, with at least three years in a department manager role.
- Proficiency in accounting and ability to use computer automated accounting systems.
- Experience working with all types of third-party payers (HMO, PPO, Medicare/Medicaid, etc.).
- Excellent communication and organizational skills.
- Demonstrated accountability, integrity, professionalism, openness, receptiveness to change, and creativity.
Work Schedule
Availability is required Monday-Friday, with a schedule subject to change based on surgical schedules and daily flow. Candidates should be prepared for some early mornings and later evenings.
Key Skills/Competency
- Business Office Management
- Accounts Receivable
- Accounts Payable
- Billing and Collections
- Financial Compliance
- Healthcare Administration
- Team Leadership
- Insurance Verification
- Patient Demographics
- Accounting Systems
Skills & topics
- Regional Business Office Manager
- Business Office Management
- Accounts Receivable
- Accounts Payable
- Billing
- Collections
- Healthcare Administration
- Financial Management
- Medical Records
- Insurance Verification
- USPI
- Surgery Center
- Management
- Accounting Systems
- HMO
- PPO
- Medicare
- Medicaid
How to get hired
- Tailor your resume: Highlight your business office management, AR/AP, and healthcare experience.
- Showcase your skills: Emphasize communication, organization, and financial acumen.
- Address requirements: Clearly demonstrate your five years of management experience.
- Research USPI: Understand their mission and values for your application.
- Prepare for interviews: Be ready to discuss your experience with third-party payers.
Technical preparation
Master accounting software proficiency.,Understand healthcare billing cycles.,Practice AR/AP reconciliation.,Familiarize with EHR systems.
Behavioral questions
Describe managing a team in finance.,How do you ensure data privacy?,Handle conflicting departmental priorities?,Explain a difficult collection situation.
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Frequently asked questions
- What are the typical working hours for the Regional Business Office Manager at USPI?
- The Regional Business Office Manager position requires availability Monday-Friday. However, the specific schedule can change based on the surgical schedule and daily operational flow, potentially including early mornings and later evenings.
- What is the required level of experience for the Regional Business Office Manager role at United Surgical Partners International?
- United Surgical Partners International requires a minimum of five years of business office management experience, with at least three of those years in a department manager capacity. Experience with insurance contracts, healthcare, and patient-facing roles is also essential.
- What specific financial responsibilities does the Regional Business Office Manager have at USPI?
- The Regional Business Office Manager is responsible for all facility billing, accounts receivable, and collection activities, aiming to achieve specific cash collection and AR goals. They also manage accounts payable and payroll functions for the facility.
- What kind of third-party payers will I be working with as a Regional Business Office Manager at USPI?
- As a Regional Business Office Manager at USPI, you will gain experience working with all types of third-party payers, including HMOs, PPOs, Medicare, and Medicaid.
- Is there a specific educational requirement for the Regional Business Office Manager position?
- Yes, candidates for the Regional Business Office Manager position at USPI must have a high school diploma or equivalent. Further experience in management, insurance contracts, and healthcare is also required.