IT Applications Development Manager

Job Overview and Responsibilities

The Manager – IT Applications Development oversees a team of employees and contractors responsible for developing, implementing, and maintaining critical systems that support TechOps Application. This technical leader establishes and sustains strategic alignment between business requirements and technology solutions, guiding the team in delivering services using both modern and legacy technologies. The role involves building an adaptable team that stays current with market trends, embraces emerging technologies, and understands customer needs to enhance the overall customer experience through innovative technology solutions.

• Lead a technical team in achieving and maintaining alignment of delivery success criteria with business partners.
• Coach, develop, and inspire team members and sustain an environment in which they can thrive as members of a cohesive and high-performing team.
• Effectively manage and deliver work requests and projects within committed budget, schedule and quality for individual projects while also meeting overall department performance goals.
• Ensure technology solutions align with architectural and evolving security standards.
• Collaborate with senior business and technology leaders to drive important initiatives.
• Plan project staffing, forecast budget, and communicate progress to senior IT and Business leadership.

Qualifications

**What’s needed to succeed (Minimum Qualifications):**

• Bachelor's degree
• 4+ years of application delivery and life cycle management experience
• Demonstrated history of taking ownership and delivering successful outcomes
• Excellent planning and organizational capabilities
• Effective verbal and written communication skills with the ability to articulate ideas clearly to both technical and non-technical stakeholders
• Outstanding analytical, problem-solving, and decision-making abilities
• Capability to rapidly assess and lead resolution efforts for production support issues
• Committed to fostering team member growth, development, and success
• Must be legally authorized to work in the United States for any employer without sponsorship

**What will help you propel from the pack (Preferred Qualifications):**

• Experience working with operations/business critical, high-availability systems
• Application management in a mix of cloud and on-prem infrastructure
• Airline industry knowledge or experience

**Compensation and Benefits:** The base pay range for this role is $112,480.00 to $146,540.00. The base salary range/hourly rate listed is dependent on job-related factors, such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodations@united.com

Key skills/competency

• IT Applications Development Manager
• Application Delivery
• Life Cycle Management
• Team Leadership
• Project Management
• Budget Management
• Strategic Alignment
• Technology Solutions
• Customer Experience
• Problem-Solving