Fraud Operations Team Lead @ Underdog
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About Underdog
At Underdog, we make sports fun by building top products in fantasy sports, sports betting, and prediction markets. We are one of the fastest-growing sports companies, recently valued at $1.3B. We value people who care, push, and perform.
About This Role: Fraud Operations Team Lead
This role bridges leadership and frontline work by guiding a team while remaining hands-on in daily operations. It involves real-time coaching, setting cultural tone, and ensuring effective execution of fraud detection and prevention strategies.
Key Responsibilities
- Lead and develop Fraud Associates investigating suspicious activity.
- Utilize internal and third-party tools to detect fraud trends.
- Collaborate with FraudOps Manager to set and achieve KPIs.
- Work with Product, Engineering, Compliance, and Responsible Gaming teams.
- Oversee team performance with mentorship, feedback, and check-ins.
- Build and implement new fraud detection and prevention methods ensuring compliance with regulations like KYC and Anti-Money Laundering.
Who You Are
- 3+ years in Fraud or Risk Operations.
- At least one year in a team leadership role.
- Highly analytical with excellent critical thinking and investigative skills.
- Strong verbal and written communicator.
Even Better If You Have
- Experience in online sports betting or gaming industry.
- Knowledge of fraud detection tools and performance management techniques.
- Passion for customer experience and operational efficiency.
- Proven cross-functional collaboration skills.
Compensation & Benefits
Base salary between $90,000 and $95,000 plus target equity. Other benefits include unlimited PTO (with initial NFL season restrictions), 16 weeks of fully paid parental leave, home office stipend, a connected virtual-first culture, 5% 401k match, and company-paid health, dental, and vision plans.
Additional Information
This position may require sports betting licensure based on state regulations. Underdog is an equal opportunity employer.
Key skills/competency
Fraud detection, Leadership, Risk operations, Mentorship, Analytics, KYC, Anti-Money Laundering, Sports betting, Compliance, Teamwork.
How to Get Hired at Underdog
🎯 Tips for Getting Hired
- Customize your resume: Highlight fraud detection and leadership skills.
- Research Underdog: Study their products, mission, and news.
- Showcase relevant experience: Emphasize risk operations background.
- Prepare for behavioral interviews: Practice real-life team leadership scenarios.