Senior Contingent Workforce Program Manager
UKG · United States
- Hybrid
- Full-time
- $140,250 / year
- United States
Job highlights
- Lead global contingent workforce programs.
- Implement VMS and MSP solutions.
- Ensure compliance and governance.
- Drive operational efficiency with data.
- Support strategic workforce initiatives.
About the role
About UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.About The Team
The Contingent Workforce Program team sits at the intersection of People, Product, Finance, Procurement, Legal, IT, and Security. We are responsible for designing, scaling, and operating UKG’s global contingent workforce model across Staff Augmentation, SOW Services, and Independent Contractor engagements. As UKG continues to transform internally and differentiate in the market, this team plays a critical role in enabling growth, ensuring compliance, strengthening governance, and translating operational excellence into repeatable, enterprise-grade solutions.About The Role
The Senior Contingent Workforce Program Manager is an operational execution leader responsible for driving UKG’s Contingent Workforce Blueprint into action. This role owns critical initiatives across global VMS and MSP deployment, governance and compliance modernization, automation and analytics, and cross-functional alignment. This person partners closely with program users, vendors, and our partners in HR, Finance, Legal, Procurement, IT, and Security to ensure the contingent workforce program supports business growth while maintaining audit readiness, IPO preparedness, and operational stability. Success in this role requires strong program management, deep contingent workforce expertise, data-driven decision-making, and the ability to operate comfortably in ambiguity and change.Key Focus Areas Include
- Executing the global VMS and MSP implementation and ongoing optimization, including AI-enabled automation and analytics
- Standardizing and governing contingent workforce processes across Staff Aug, SOW, and Independent Contractors
- Ensuring global compliance, classification accuracy, and audit defensibility
- Driving spend transparency, operational efficiency, and executive-ready insights
- Supporting IPO readiness, M&A integration, and strategic workforce planning initiatives
- Maintaining day-to-day operational excellence while leading transformation efforts
About You
You are a results-oriented program leader who understands both the strategy and mechanics of contingent workforce management. You excel at turning complex objectives into clear execution plans, influencing across functions without direct authority, and balancing transformation with operational continuity. You bring a strong point of view, a bias for action, and a passion for building scalable, compliant workforce solutions.Basic Qualifications
- 8+ years of experience in contingent workforce management
- Proven experience leading complex, global programs (e.g., VMS, MSP, platform implementations, or operating model transformations)
- Strong knowledge of contingent workforce models including Staff Augmentation, SOW, and Independent Contractors
- Demonstrated experience in governance, compliance, audit readiness, and risk management
- Exceptional cross-functional collaboration and stakeholder management skills
- Strong analytical skills with experience using data, dashboards, and reporting to drive decisions
- Experience implementing and operating within VMS and MSP ecosystems
- Experience representing programs through public speaking, presentations, or executive-level briefings (internal and external)
- Exposure to IPO readiness activities, M&A integrations, or large-scale enterprise transformations
Preferred Qualifications
- Familiarity with AI, automation, or advanced analytics applied to workforce or operational programs
- Experience partnering with Product, Strategic Alliances, or customer-facing teams
- Professional certifications such as CCWP, SHRM, PMP, or equivalent
- Experience representing programs through public speaking, presentations, or executive-level briefings (internal or external)
Company Overview
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.Pay Range
The pay range for this position is $115,100 to $165,450. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefitsKey skills/competency
Senior Contingent Workforce Program Manager
- Contingent Workforce Management
- VMS and MSP Implementation
- Program Management
- Global Program Leadership
- Governance and Compliance
- Risk Management
- Stakeholder Management
- Data Analysis
- AI and Automation
- Workforce Planning
Skills & topics
- Senior Contingent Workforce Program Manager
- Contingent Workforce
- Program Management
- VMS
- MSP
- Workforce Management
- HR
- Procurement
- Compliance
- Governance
- UKG
- Staff Augmentation
- SOW
- Independent Contractors
- AI
- Automation
- Analytics
- Global Programs
- Risk Management
- Audit Readiness
- IPO Readiness
How to get hired
- Tailor your resume: Highlight your 8+ years in contingent workforce management, VMS/MSP experience, and global program leadership.
- Showcase your expertise: Emphasize governance, compliance, risk management, and data-driven decision-making skills.
- Quantify achievements: Use data to demonstrate impact on cost savings, efficiency, or compliance in previous roles.
- Prepare for behavioral questions: Be ready to discuss influencing without authority and managing ambiguity in complex programs.
- Research UKG: Understand their workforce platform and how your role contributes to their mission.
Technical preparation
Master VMS and MSP platform functionalities.,Develop proficiency in data analytics tools.,Understand AI and automation in workforce management.,Study compliance and classification regulations.
Behavioral questions
Describe leading complex global programs.,How do you influence stakeholders without authority?,How do you balance transformation and operations?,Share an experience of managing ambiguity.
Frequently asked questions
- What is the typical career path for a Senior Contingent Workforce Program Manager at UKG?
- At UKG, a Senior Contingent Workforce Program Manager often progresses into more senior leadership roles within the broader Workforce Operations or HR functions. This could include managing larger, more complex global programs, leading specialized teams focused on specific workforce models, or transitioning into strategic workforce planning roles. Your path will depend on your performance, areas of interest, and the evolving needs of the company.
- How does UKG's culture support work-life balance for a Senior Contingent Workforce Program Manager?
- UKG emphasizes flexibility that's real, recognizing that your work matters – and so do you. While this is a senior operational role with significant responsibilities, the company culture aims to provide the balance needed to succeed. You can expect a supportive team environment and a focus on outcomes over strict adherence to traditional work structures.
- What are the main challenges a Senior Contingent Workforce Program Manager might face at UKG?
- A key challenge will be operating comfortably in ambiguity and change, as UKG is transforming internally and differentiating in the market. You'll need to balance driving transformation efforts, such as AI-enabled automation and VMS/MSP optimization, with maintaining day-to-day operational excellence and ensuring global compliance and audit readiness.
- How important is VMS/MSP experience for this Senior Contingent Workforce Program Manager role at UKG?
- VMS (Vendor Management System) and MSP (Managed Service Provider) experience is critical. The job description explicitly mentions 'global VMS and MSP deployment, governance and compliance modernization, automation and analytics' as key focus areas. Proven experience implementing and operating within these ecosystems is a basic qualification, underscoring its importance for success in this role.
- What specific compliance and governance responsibilities does a Senior Contingent Workforce Program Manager handle at UKG?
- This role is responsible for standardizing and governing contingent workforce processes across Staff Augmentation, SOW, and Independent Contractors. This includes ensuring global compliance, classification accuracy, and audit defensibility. You'll also support IPO readiness and maintain operational stability, requiring a strong understanding of risk management.
- Are there opportunities to work with AI and automation in this Senior Contingent Workforce Program Manager position?