Senior Technology Delivery Manager
UK Home Office · Croydon, England, United Kingdom
- On site
- Full-time
- £70,000 / year
- Croydon, England, United Kingdom
Job highlights
- Coordinate technology delivery across multiple programmes.
- Manage dependencies and ensure successful outcomes.
- Align strategy, architecture, and delivery.
- Lead and develop motivated delivery teams.
- Mitigate risks and improve processes.
About the role
About the Role
This is a unique opportunity to join the Chief Technology Office (CTO) as a Senior Technology Delivery Manager, playing a central role within Home Office Digital where strategy is translated into delivery. In this role, you’ll coordinate delivery across multiple programmes and initiatives, bringing structure, pace and clarity to complex work. You’ll ensure priorities are translated into actionable plans, dependencies are actively managed, and outcomes are delivered at scale. Working closely with delivery teams, architects, engineers and senior stakeholders, you’ll play a key role in aligning strategy, architecture and delivery across organisational boundaries. This is a hands-on leadership role focused on orchestrating delivery across teams, not just owning a single product or programme. You’ll thrive in ambiguity, confidently managing competing priorities and supporting multiple delivery streams in a fast-paced environment. From tracking progress and surfacing risks early, to enabling effective governance and decision-making, you’ll help keep delivery moving and outcomes on track. If you enjoy working at the centre of complex environments, influencing across teams, and turning strategic intent into real, deliverable outcomes, this is a high-impact role where you can make a difference.What you will do
- Work across delivery, architecture and engineering teams to coordinate delivery activity, manage dependencies, and enable effective decision‑making.
- Take responsibility for delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations.
- Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
- Support Architecture Communities of Practice (CoP), by helping to coordinate activity, clarify outcomes and maintain delivery momentum.
- Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints.
- Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
- Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback.
- Monitor the profile and health of teams and work with them to resolve issues.
- Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
- Support architects and stakeholders to translate architectural risks and decisions into actionable delivery plans.
- Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop and enhance stakeholder relationships and resolve issues.
- Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.
What you will bring (Essential Skills)
- Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
- Facilitating teams in the delivery of technology products and services throughout their lifecycle.
- Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic.
- Identifying, prioritising and managing risks, issues and dependencies.
- Engaging, communicating and mediating between technical and non-technical stakeholders, managing stakeholder expectations, resolving issues and improving relationships.
- Monitoring the performance of suppliers and acting as a point of contact with them.
- Proven ability to support and improve governance models, forums and assurance processes in a technology or architecture context.
Additional Information
Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application. STAR - https://lnkd.in/gs8mx4WN Useful support on Home Office recruitment process including: Success Profiles tips video, Personal Statement tips, Video/Interview tips video - https://lnkd.in/er9kHw5V Information on the Pay Framework Allowance (PFA) - https://lnkd.in/e3YnyGdG Discover more about our work by watching this DDaT video https://lnkd.in/e4aHnawp Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately we cannot offer sponsorship.Key skills/competency
- Technology Delivery Management
- Agile Methodologies
- Waterfall Methodologies
- Stakeholder Management
- Risk Management
- Team Leadership
- IT Governance
- Supplier Management
- Architecture
- Problem Solving
Skills & topics
- Senior Technology Delivery Manager
- Technology Delivery
- Agile
- Waterfall
- Project Management
- Program Management
- IT Management
- Public Sector IT
- Government Technology
- Delivery Lead
How to get hired
- Tailor your CV and Personal Statement: Use the STAR method to clearly evidence essential skills.
- Understand the STAR method: Provide specific examples of your Situation, Task, Action, and Result.
- Utilize provided resources: Watch the Success Profiles, Personal Statement, and interview tips videos.
- Engage with company content: Explore DDaT videos to understand their work and mission.
Technical preparation
Master Agile and Waterfall delivery methods.,Practice risk, issue, and dependency management.,Develop stakeholder communication strategies.,Prepare to discuss governance models.
Behavioral questions
Describe leading teams in ambiguous situations.,How do you build and motivate delivery teams?,Provide an example of managing stakeholder expectations.,How do you handle conflicting priorities?
Frequently asked questions
- What is the UK Home Office's primary goal for this Senior Technology Delivery Manager role?
- The UK Home Office's Chief Technology Office seeks a Senior Technology Delivery Manager to translate strategy into delivery, coordinating multiple programmes and ensuring successful outcomes at scale.
- What are the key responsibilities for a Senior Technology Delivery Manager at the UK Home Office?
- Key responsibilities include coordinating delivery across teams, managing dependencies, aligning strategy and architecture, facilitating agile/waterfall methodologies, managing risks, and developing motivated teams.
- What essential skills are required for this Senior Technology Delivery Manager position?
- Essential skills include leading teams in Agile/Waterfall, facilitating technology product delivery, building motivated teams, managing risks and dependencies, stakeholder engagement, supplier performance monitoring, and supporting governance processes.
- How can I best showcase my experience for the Senior Technology Delivery Manager role at the UK Home Office?
- Your CV and Personal Statement are crucial. Use the STAR method to detail your experience against essential skills, maximizing the word count for a compelling application. Refer to the provided STAR method link and tips.
- What is the UK Home Office's approach to team development in this role?
- The role involves developing motivated, functioning teams by empowering collaboration, providing direction, giving constructive feedback, and monitoring team health to resolve issues.
- Can I apply for the Senior Technology Delivery Manager role if I require sponsorship?
- Unfortunately, the UK Home Office cannot offer sponsorship for this role. Additionally, 3+ years of UK residency is typically required for SC Clearance.
- What is the expected work environment for a Senior Technology Delivery Manager at the UK Home Office?
- The role operates in a complex, fast-paced environment where you'll thrive in ambiguity, manage competing priorities, and support multiple delivery streams, making a significant impact.
- How does the UK Home Office support candidates during the recruitment process for this role?
- The Home Office provides resources such as Success Profiles tips videos, Personal Statement tips, and Video/Interview tips videos to guide candidates through the recruitment process.