Technical Account Manager
@ UiPath

London, England, United Kingdom
$120,000
On Site
Full Time
Posted 24 days ago

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XXXXXXXXX XXXXXXXXXXXXX XXXXXXX****** @uipath.com
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Job Details

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. They are committed to creating enterprise software that unleashes this power.

Your Mission

As a Technical Account Manager at UiPath, you will help the world’s largest companies transform their work processes through automation. You will work with the Enterprise Success team to guide customers in designing and building long-term, enterprise-level automation programs. You will collaborate with stakeholders from C-suite to team leads, ensuring customers capture maximum business value through the UiPath Platform.

What You'll Do

  • Own customers' technical success with the UiPath Platform.
  • Strategize and execute adoption plans that return exceptional business value.
  • Provide embedded technical advisory to elevate customers' automation programs.
  • Plan infrastructure, installation, upgrades and troubleshoot issues.
  • Conduct design reviews and perform technical health checks.
  • Collaborate with Product Support and subject matter experts on escalated issues.
  • Deliver technical advisory via webinars, demos, and speaking engagements.
  • Develop and mature team processes in an agile environment.

What You'll Bring

  • A degree in Computer Science or a related field.
  • At least 5 years of programming experience in .NET/Java (C#, C++, VB, Java or PowerShell).
  • Experience in SaaS and Cloud environments is a plus.
  • Excellent written and spoken English; additional European languages are a plus.
  • Relevant customer-facing, technical account management or consulting experience.
  • Ability to communicate complex technical topics including software engineering and cloud technologies.
  • Experience with UiPath, Automation Anywhere, Blue Prism, Pega or Nice is preferred.
  • Strong analytical, problem-solving and proactive team player skills.
  • Diplomacy and poise under pressure with willingness to travel up to 25%.

Our Commitment

UiPath values diverse backgrounds and promotes an inclusive workplace. Reasonable accommodations are provided for candidates on request. UiPath reviews applications on a rolling basis, and the hiring process is flexible with regard to work location and schedule.

Key skills/competency

Automation, Technical Advisory, Customer Success, .NET, Java, Cloud, SaaS, Troubleshooting, Agile, Strategic Planning

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How to Get Hired at UiPath

🎯 Tips for Getting Hired

  • Research UiPath's culture: Understand their growth and technology focus.
  • Customize your resume: Highlight automation and technical advisory skills.
  • Showcase cloud experience: Emphasize SaaS, cloud and programming expertise.
  • Prepare for technical questions: Focus on platform integration and troubleshooting.

📝 Interview Preparation Advice

Technical Preparation

Review UiPath platform documentation thoroughly.
Practice .NET and Java coding fundamentals.
Study cloud and SaaS infrastructure basics.
Rehearse troubleshooting and system upgrade scenarios.

Behavioral Questions

Explain past client conflict resolution experiences.
Describe teamwork and cross-department collaboration.
Share examples of managing high-pressure deadlines.
Discuss times you adapted to change quickly.

Frequently Asked Questions