Senior Business Analyst, Enterprise Growth at Udemy | Apply at Udemy

Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

About Udemy
Udemy is an AI-powered skills acceleration platform transforming how companies and individuals across the world build the capabilities needed to thrive in a rapidly evolving workplace. By combining on-demand, multi-language content with real-time innovation, Udemy delivers personalized experiences that empower organizations to scale workforce development and help individuals build the technical, business, and soft skills most relevant to their careers. Today, thousands of companies, including Samsung SDS America, On24, Tata Consultancy Services, The World Bank, and Volkswagen, rely on Udemy Business for its enterprise solutions to build agile, future-ready teams. Udemy is headquartered in San Francisco, with hubs across the United States, Australia, India, Ireland, Mexico, and Türkiye. Udemy recently combined with Coursera to create one of the world’s most comprehensive skills development platforms.

Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below.

Coursera and Udemy are building one of the world’s most comprehensive skills development platforms. As part of the integration, we are standing up a unified Enterprise Growth team to serve SMB and small-team demand through product-led and sales-assisted motions spanning Coursera Web Enabled Sales (WES), Udemy Team Plan, an inside sales pilot, and outsourced SMB coverage.

Position overview

The Senior Business Analyst provides the analytical backbone for this new business. This role owns core reporting, KPI development, funnel analysis, forecasting support, and business diagnostics across WES, Team Plan, and related growth motions. The analyst establishes a common fact base across currently fragmented businesses, enabling leadership to size opportunities, monitor performance, identify conversion gaps, and make faster, higher-quality decisions on targets and resource allocation.

The ideal candidate is a rigorous, self-directed analyst who can build durable reporting and insight from ambiguous, fragmented data environments, and who communicates findings in clear, decision-ready terms.

Key responsibilities

1. Own reporting and KPI development for the Enterprise Growth business

Build and maintain the core KPI reporting suite across WES, Team Plan, inside sales, and outsourced SMB motions, including new business, expansion, renewal, and cost-to-serve views.
Drive unified reporting definitions across Coursera and Udemy in partnership with Finance, RevOps, and Data teams.
Deliver reliable recurring reporting for weekly/monthly business reviews and executive updates.
Improve funnel instrumentation, attribution, and data quality in partnership with Data Science and Analytics.

2. Deliver funnel analysis and business diagnostics

Analyze conversion across the full funnel — traffic, lead capture, product-qualified demand, sales-assisted conversion, renewal, and expansion — to identify the biggest growth levers and gaps.
Support experimentation with sound test design, measurement plans, and readouts across pricing, packaging, campaigns, routing, and conversion motions.
Evaluate inside sales pilot and outsourced partner performance, including productivity, response time, and conversion efficiency.
Produce segment, cohort, and source-level analyses that inform GTM and segmentation decisions.

3. Support forecasting, planning, and prioritization

Provide analytical support for FY27 target setting, forecasting methodology, and scenario modeling in partnership with Finance and RevOps.
Size opportunities and quantify tradeoffs to support prioritization of growth investments.
Serve as an embedded analytical partner to Enterprise Growth leadership, translating questions into analysis and analysis into recommendations.

Success measures

A trusted, unified KPI reporting suite adopted as the source of truth for Enterprise Growth performance.
Unified Coursera + Udemy reporting definitions implemented across in-scope motions.
Funnel diagnostics and experiment readouts that directly inform prioritization and conversion improvements.
Timely, credible analytical inputs to annual and quarterly target setting and planning.
Reduced reliance on ad hoc Finance/RevOps requests through durable, self-serve reporting.

Candidate profile

5–8 years of experience in business analytics, revenue/GTM analytics, growth analytics, strategy, or related analytical roles, ideally in B2B SaaS, PLG, or subscription businesses.
Strong technical toolkit: advanced SQL required; experience with BI tools (e.g., Tableau, Looker) and spreadsheet modeling; Python or R a plus.
Deep fluency with funnel metrics, cohort analysis, conversion diagnostics, forecasting, and experimentation.
Proven ability to build reporting and analytical foundations from fragmented or evolving data environments.
Strong communication skills: able to distill complex analysis into clear, decision-ready insights for senior audiences.
Self-directed and comfortable with ambiguity; able to prioritize independently in a fast-moving, cross-functional environment.
Experience in a post-merger or systems-integration context is a plus.

Compensation:

This role is available in the following US Pay Zones:

US Zone 3: $114,400 - 143,000
US Zone 4: $106,400 - 133,000

We offer competitive, zone-based pay aligned to your location, experience, and role level across four U.S. pay zones. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.

US Pay Zones:

US-Z1: Bay Area
US-Z2: NYC and Seattle Metro
US-Z3: CA, WA, NY, NJ, CO, CT, DC, GA, IL, MA, MD, OR, RI, TX, VA
US-Z4: AK, AZ, DE, FL, HI, ID, IN, IA, KS, KY, MI, MN, MO, MT, NC, NV, NH, OH, OK, PA, SC, TN, UT, VT, WI

#LI-TP1

Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our Australia Benefits, India Benefits, Ireland Benefits, Mexico Benefits, Turkiye Benefits & US Benefits, pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Senior Business Analyst, Enterprise Growth

About the role