Global Strategy & Operations Manager
Uber
Job Overview
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Job Description
About The Role
We're looking for a highly analytical, proactive, and collaborative operator to join the 3P Demand team as Sr, Global Strategy & Operations Manager. This role is central to advancing Uber's priority of capturing demand outside our native apps by integrating Uber's Mobility and Delivery services into third-party environments like Instacart, WeChat, and other platforms.
Sitting within the global 3P Demand Operations organization, you will support in building the operational foundations of our 3P Demand strategy—turning external and internal data into actionable insights, supporting tech prioritization, and enabling smarter investment decisions across our global roadmap.
In this role, you'll own the performance management, manage budget tracking, and support the governance of recurring business reviews. You will conduct deep dives into partnership incrementality, efficiency, and strategic fit to ensure our 3P integrations are driving high-value growth. Partnering closely with Regional Ops, Product, Tech, Marketing, and Data Science, you will provide the clarity and transparency needed to scale Uber's presence across the third-party ecosystem.
What The Candidate Will Do
- Build 3P Demand Strategy: Help shape the 2026 global roadmap and beyond by crystallizing strategic direction, and identifying high-growth opportunities
- Generate Insights & Deep Dives: Conduct recurring and ad-hoc analyses on 3P partnership performance, focusing on incrementality and consumer lifetime value to inform the 2026 global roadmap
- Operationalize 3P Governance: Support the day-to-day execution of the 3P operating model, including tracking progress against roadmap milestones and ensuring cross-functional alignment
- Develop Prioritization Frameworks: Partner with cross functional teams, developing strategic frameworks to evaluate business & technical trade-offs to prioritize against limited resources
- Support Budgeting & Reporting Cadence: Manage the governance for budget tracking and goal setting, ensuring accurate reporting for monthly and quarterly business reviews
- Enable Efficiency Decisioning: Partner with Data Science and Finance to determine efficiency metrics, ensuring that every 3P integration meets Uber's standards for profitable growth
- Drive Cross-Functional Clarity: Act as the connective tissue between Ops, Tech, and Marketing by standardizing performance inputs and surfacing insights that inspire teams to scale the 3P Demand space
Basic Qualifications
- 4+ years of experience in strategy, operations, analytics, consulting, or a similar role
- Bachelor's degree in a quantitative, business, or technical field
- Proficiency in SQL and Excel/Google Sheets; experience building dashboards and reports
- Strong analytical and problem-solving skills; ability to distill data into insights and recommendations
Preferred Qualifications
- Experience with lifecycle segmentation, customer strategy, or allocation frameworks
- Familiarity with BI tools (e.g., Tableau, Looker) and large data sets
- Demonstrated ability to support executive-level reporting cadences (MBRs/QBRs)
- Strong communicator and collaborator; able to work effectively with cross-functional partners
- Bias for action and ownership; comfortable managing recurring processes with high visibility
- Exposure to external partnership management and/or business development
- Track record of surfacing insights that influenced strategy or drove business impact
Key skills/competency
- Global Strategy
- Operations Management
- Data Analytics
- SQL Proficiency
- Excel Modeling
- Cross-functional Collaboration
- Business Intelligence
- Partnership Management
- Roadmap Development
- Performance Management
How to Get Hired at Uber
- Research Uber's culture: Study their mission, values, recent news, and employee testimonials on LinkedIn and Glassdoor.
- Tailor your resume: Customize your resume to highlight experience in global strategy, operations, data analysis, and cross-functional leadership, aligning with Uber's dynamic environment.
- Show analytical prowess: Prepare to demonstrate strong proficiency in SQL, Excel, and BI tools, showcasing your ability to generate insights and drive data-backed decisions.
- Emphasize collaboration & impact: Be ready to discuss how you've successfully partnered with diverse teams (Product, Tech, Marketing) and driven measurable business impact in previous strategy and operations roles.
- Understand Uber's 3P Demand: Familiarize yourself with Uber's strategy for integrating services into third-party platforms like Instacart and WeChat to show informed interest.
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