Mortgage Administrative Assistant
U.S. Bank · Hopkins, MN
- On site
- Internship
- $46,800 / year
- Hopkins, MN
Job highlights
- Provide administrative and operational support.
- Coordinate meetings, presentations, and travel.
- Utilize Microsoft Office for reporting.
- Support recruiting and onboarding processes.
- Manage multiple requests and deadlines.
About the role
Mortgage Administrative Assistant
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
The Mortgage Administrative Assistant provides a broad range of administrative and operational support to assigned managers and the mortgage team, including direct support to a Regional Manager. Responsibilities include coordinating meetings, presentations, and travel arrangements; composing correspondence and maintaining documentation; and supporting special projects as needed. The role collects and interprets data to produce reports and routinely utilizes Microsoft Office tools, including Excel for formatting, filtering, and formula-based tracking, and PowerPoint for creating professional presentations. This position plays a key role in supporting recruiting and onboarding activities, assisting with candidate coordination, new hire processes, and related administrative tasks to ensure a seamless experience. The individual is expected to manage multiple requests simultaneously, prioritize tasks effectively, and meet established deadlines while proactively seeking clarification when priorities or timelines are unclear. Strong organizational skills, attention to detail, and the ability to collaborate across teams are essential.
Location Expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Basic Qualifications
- High school diploma or equivalent
- Typically two to four years of experience in administrative and support staff activities
Preferred Skills/Experience
- Well-developed reading, writing and mathematical skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Demonstrated administrative and clerical skills
- Ability to identify and resolve exceptions and to interpret data
- Effective verbal and written communication and grammatical skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Proficiency in Microsoft Excel, including formatting, filtering, and use of formulas
- Experience creating and delivering professional PowerPoint presentations
- Strong organizational skills with the ability to prioritize tasks and proactively seek clarification when deadlines are unclear
- Proven ability to manage multiple requests simultaneously while meeting established deadlines
- Prior mortgage or banking industry experience a plus
Benefits
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here.
Equal Opportunity Employer
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
Salary and Background Checks
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
Key skills/competency
- Mortgage Administrative Assistant
- Administrative Support
- Operational Support
- Meeting Coordination
- Presentation Creation
- Travel Arrangements
- Correspondence Composition
- Documentation Maintenance
- Microsoft Excel
- Microsoft PowerPoint
Skills & topics
- Mortgage Administrative Assistant
- Administrative Assistant
- Administrative Support
- Office Support
- Receptionist
- Data Entry
- Document Management
- Scheduling
- Microsoft Office
- Excel
- PowerPoint
- U.S. Bank
- Banking
- Mortgage Industry
- Customer Service
- Hybrid
- Full-time
How to get hired
- Tailor your resume: Highlight administrative and support experience, and proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Craft a compelling cover letter: Emphasize your organizational skills, attention to detail, and ability to manage multiple priorities for the Mortgage Administrative Assistant role.
- Prepare for interviews: Be ready to discuss your experience with coordination, reporting, and supporting recruitment activities.
- Showcase industry knowledge: If you have prior mortgage or banking experience, make sure to highlight it.
- Understand the role: Research U.S. Bank's mission and values, and how the Mortgage Administrative Assistant contributes to their goals.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a Mortgage Administrative Assistant at U.S. Bank?
- As a Mortgage Administrative Assistant at U.S. Bank, you will provide comprehensive administrative and operational support to managers and the mortgage team. This includes coordinating meetings, presentations, and travel, composing correspondence, maintaining documentation, and assisting with special projects. You'll also be involved in data interpretation for reports and supporting recruiting and onboarding processes.
- What technical skills are most important for the Mortgage Administrative Assistant position at U.S. Bank?
- Proficiency in Microsoft Office Suite is crucial, particularly Microsoft Excel for data tracking (formatting, filtering, formulas) and Microsoft PowerPoint for creating professional presentations. Strong computer navigation skills across various software packages are also essential.
- Does U.S. Bank offer remote work for the Mortgage Administrative Assistant role?
- No, this Mortgage Administrative Assistant role requires working from a U.S. Bank location three or more days per week. It is not a fully remote position.
- What is the typical experience required for a Mortgage Administrative Assistant at U.S. Bank?
- The basic qualifications include a high school diploma or equivalent and typically two to four years of experience in administrative and support staff activities. Prior mortgage or banking industry experience is considered a plus.
- What are the benefits of working as a Mortgage Administrative Assistant at U.S. Bank?
- U.S. Bank offers a comprehensive benefits package designed to support your whole self, including healthcare (medical, dental, vision), life insurance, disability coverage, parental leave, a 401(k) with employer match, paid vacation, holidays, and adoption assistance.
- How does U.S. Bank handle background checks for the Mortgage Administrative Assistant position?
- U.S. Bank conducts background checks consistent with applicable local laws and federal guidelines. This includes checks related to arrest and conviction records, and may involve specific requirements for roles in the financial industry such as FINRA, NMLS registration, and others.