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Business Analyst - Mobile
TWO MEN AND A TRUCK®
Original Job Summary
Introduction
We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster Brands employs empowered and engaged teams, driving growth in an ever-evolving world. Join the team to help franchisees dominate in their respective areas and be part of a winning tradition.
What We Offer
Medical, Dental, and Vision starting the first day of the month following your hire, 401(k) match, 15 days paid time off with paid holidays (including 2 floating holidays), and career growth opportunities.
Role Overview
The Business Analyst - Mobile provides business application support to functional business units and IT. You will gather and document business requirements, serve as the technical expert for custom-developed and commercial off the shelf applications, and work with both internal teams and franchises.
Key Responsibilities
- Support COTS and internal IT applications.
- Troubleshoot issues with support teams and vendors.
- Collaborate with business partners to implement application and process changes.
- Analyze and report on problem trends and propose improvements.
- Document business needs and design specifications including workflows.
- Coordinate with development teams on enhancements and upgrades.
- Provide application support for internal and external customers.
Qualifications
- Bachelor’s degree in a relevant field or equivalent experience.
- 3-5 years of experience in a similar role.
- Robust interpersonal and communication skills.
- Experience with technology policies such as ISO, ITIL, and Kanban.
- A background with mobile applications is preferred.
Additional Information
This is a 100% remote role open to candidates across the U.S., excluding Los Angeles County. Compensation is estimated between $75,000 and $85,000 plus incentive, based on experience and qualifications.
Key skills/competency
- Business Analysis
- Mobile Applications
- Technical Support
- Requirements Gathering
- Process Improvement
- Troubleshooting
- Documentation
- Communication
- Vendor Coordination
- Workflow Design
How to Get Hired at TWO MEN AND A TRUCK®
🎯 Tips for Getting Hired
- Research TWO MEN AND A TRUCK® culture: Study mission, values, and recent news online.
- Customize your resume: Highlight mobile analysis and technical skills.
- Showcase problem-solving: Emphasize analytical and troubleshooting experience.
- Prepare for technical questions: Review mobile app support and IT processes.