Senior Manager, Strategy and Operations
Twitch · Seattle, WA
- On site
- Full-time
- $220,000 / year
- Seattle, WA
Job highlights
- Lead strategic initiatives and operational planning.
- Drive cross-functional projects to successful completion.
- Analyze data to provide actionable business insights.
- Advise senior leadership on strategic matters.
- Mentor junior team members on strategy and analysis.
About the role
About Us
Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.
About The Role
We are seeking a talented Senior Manager, Strategy and Operations to join our team to drive insights and serve as an operational leader and strategic thought partner. Reporting to the Vice President - Finance, Analytics, and Business Operations, this role will serve as a critical driver of our most important strategic initiatives, combining deep analytical rigor with exceptional communication skills to influence decision-making at the highest levels of the organization.
You can work from San Francisco, CA; Seattle, WA; or New York, NY.
You Will:
Strategic Analysis & Planning
- Lead the development of strategic frameworks and analyses that inform critical business decisions and long-term planning
- Author high-quality papers and business review documents for senior leadership and executive audiences
- Conduct rigorous quantitative and qualitative analyses to identify growth opportunities, operational efficiencies, and competitive positioning
- Translate complex data insights into clear, actionable recommendations with measurable business impact
Program & Project Management
- Own end-to-end execution of high-priority, cross-functional priority initiatives
- Drive alignment across multiple stakeholders and teams to ensure successful delivery of complex projects
- Establish clear success metrics, track progress, and proactively identify and mitigate risks
- Build and maintain project plans, timelines, and communication cadences for executive visibility
Data Analysis & Insights
- Perform sophisticated data analysis using various analytical tools and methodologies to uncover business insights
- Design and build analytical models, dashboards, and reporting frameworks to support decision-making
- Synthesize data from multiple sources to identify trends, patterns, and opportunities
- Present findings in compelling, executive-ready formats with clear narratives and visualizations
Leadership & Influence
- Serve as a trusted advisor to senior leadership on strategic and operational matters
- Build strong relationships across the organization to drive collaboration and alignment
- Mentor and develop junior team members on analytical approaches and strategic thinking
- Represent the team in high-visibility forums and executive meetings
You Have:
- 6+ years of professional experience in management consulting, corporate strategy, or related strategic/analytical roles
- Bachelor's degree in Business, Economics, Engineering, Mathematics, or related analytical field
- Strong analytical and problem-solving skills with demonstrated ability to structure ambiguous problems
- Proven written and verbal communication skills, with experience creating executive-level content
- Advanced proficiency in data analysis tools (Excel, SQL, Python, R, or similar)
- Demonstrated track record of successfully managing complex, cross-functional projects
- Strong business acumen with ability to understand and influence strategic decisions
Key Competencies
- Strategic Thinking: Ability to see the big picture while understanding critical details
- Analytical Rigor: Comfort with quantitative analysis and data-driven decision making
- Executive Communication: Skill in distilling complex information into clear, compelling narratives
- Project Leadership: Capability to drive results in matrixed, fast-paced environments
- Intellectual Curiosity: Passion for learning, asking tough questions, and challenging assumptions
- Stakeholder Management: Ability to build trust and influence without direct authority
- Adaptability: Comfort with ambiguity and ability to pivot quickly as priorities evolve
Bonus Points
- MBA or advanced degree from a top-tier institution
- Experience in technology, media, or entertainment industries
- Expertise in financial modeling and business case development
- Familiarity with data visualization tools (Tableau, Looker, QuickSight, or similar)
- Experience working directly with C-suite executives
Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job ID: TW9096
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
US, WA, Seattle - Annually
$147,900—$200,100 USD
US, CA, San Francisco - Annually
$162,700—$220,200 USD
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
US, NY, New York - Annually
$162,700—$220,200 USD
Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Twitch values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates.
Key skills/competency
- Strategy and Operations
- Program Management
- Data Analysis
- Strategic Planning
- Project Management
- Business Operations
- Leadership
- Analytical Rigor
- Stakeholder Management
- Executive Communication
Skills & topics
- Strategy
- Operations
- Management
- Analytics
- Business Strategy
- Project Management
- Program Management
- Senior Manager
- Twitch
- Technology
How to get hired
- Tailor your resume: Highlight your 6+ years in consulting/strategy and showcase analytical/project management skills.
- Quantify achievements: Use numbers to demonstrate impact in strategy and operations roles.
- Prepare for case studies: Practice structuring ambiguous problems and presenting solutions.
- Showcase leadership: Emphasize experience influencing senior stakeholders and managing projects.
- Research Twitch: Understand their culture, community focus, and their blog for insights.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the salary range for a Senior Manager, Strategy and Operations at Twitch in San Francisco?
- For the Senior Manager, Strategy and Operations role in San Francisco, the annual base salary range is $162,700 to $220,200 USD. This range may also include sign-on payments and restricted stock units (RSUs), with final compensation dependent on experience and qualifications.
- What are the primary responsibilities for the Senior Manager, Strategy and Operations at Twitch?
- The Senior Manager, Strategy and Operations at Twitch will lead strategic initiatives, conduct in-depth analysis, manage cross-functional projects, provide data-driven insights, and act as a trusted advisor to senior leadership. The role requires strong analytical, communication, and project management skills.
- What qualifications are required for this Senior Manager role at Twitch?
- Required qualifications include 6+ years of experience in management consulting, corporate strategy, or similar analytical roles, a Bachelor's degree in an analytical field, advanced proficiency in data analysis tools like Excel, SQL, Python, or R, and a proven track record in managing complex projects. Strong business acumen and communication skills are essential.
- Can I work remotely for the Senior Manager, Strategy and Operations position at Twitch?
- This Senior Manager, Strategy and Operations position is not fully remote. You can work from Twitch's offices located in San Francisco, CA; Seattle, WA; or New York, NY. The role requires working from one of these specified office locations.
- What kind of analytical tools does Twitch expect candidates to be proficient in for this role?
- For the Senior Manager, Strategy and Operations role, advanced proficiency in data analysis tools is expected. This includes tools such as Excel, SQL, Python, R, or similar analytical software. Familiarity with data visualization tools like Tableau or Looker is a plus.
- Does Twitch offer benefits for the Senior Manager, Strategy and Operations position?
- Yes, Twitch offers comprehensive benefits. These include medical, dental, vision, and disability insurance, a 401(k) plan with matching, maternity and parental leave, flexible paid time off, and an Amazon employee discount. More details are available on their benefits page.
- What is the career growth potential for a Senior Manager, Strategy and Operations at Twitch?