Software Engineer Platform Engineering
@ Twilio

Hybrid
$150,000
Hybrid
Full Time
Posted 11 hours ago

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Job Details

About Twilio

At Twilio, we’re shaping the future of communications from the comfort of our homes. We deliver innovative solutions to businesses and empower millions of developers worldwide to craft personalized customer experiences.

About the Role

Join the Deployment Orchestration team under Platform Engineering as our next Software Engineer Platform Engineering. In this role, you will help provide product teams at Twilio with a safe, secure, and automated path to production by implementing progressive rollout strategies and robust guardrails.

Responsibilities

  • Develop, test, and deploy code and configuration for internal deployment tooling.
  • Create tickets, spikes, runbooks, and product documentation.
  • Operationalize Harness as a unified deployment platform with standardized pipeline templates.
  • Own and operate both industry standard and custom deployment orchestration tooling.
  • Support product teams with migrations and debugging deployment pipeline failures.
  • Participate in a 24x7 weekly oncall rotation to ensure system uptime.

Qualifications

Required: 5+ years in software engineering on a platform engineering team; experience with GitHub, Jira, Slack, and Zoom; proficiency in Go, Java, Python, Terraform, YAML, Bash; experience with Kubernetes GitOps deployments (Argo CD, Argo Rollouts, Argo Workflows); AWS cloud experience (EC2, EKS, ASG, Aurora, IAM); and familiarity with SaaS/open source observability tools like Datadog, Grafana, Prometheus.

Desired: Experience with SaaS CI/CD tooling such as Harness, Buildkite, Terraform Cloud; and fluency with AI platforms (Claude, ChatGPT, Copilot) to speed up development.

Location & Travel

This role is remote with hiring restrictions in CA, CT, NJ, NY, PA, WA. Occasional travel may be required for in-person meetings.

Compensation & Benefits

Competitive pay, potential for equity and bonus participation, plus benefits including healthcare, retirement plans, generous time off, wellness and parental leave.

Key skills/competency

Software Engineering, Platform, Deployment, Orchestration, AWS, Kubernetes, CI/CD, Automation, Documentation, Oncall

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How to Get Hired at Twilio

🎯 Tips for Getting Hired

  • Customize Your Resume: Tailor skills to platform engineering and deployments.
  • Highlight Relevant Experience: Emphasize cloud and CI/CD expertise.
  • Leverage Keywords: Include AWS, Kubernetes, and automation.
  • Prepare for Technical Rounds: Focus on deployment pipeline challenges.
  • Showcase Soft Skills: Communicate async work and collaboration ability.

📝 Interview Preparation Advice

Technical Preparation

Review AWS and Kubernetes deployment concepts.
Practice coding in Go, Java, and Python.
Study CI/CD pipeline configurations and tools.
Analyze system debugging in deployment environments.

Behavioral Questions

Explain experience in asynchronous team collaborations.
Describe handling of high-pressure oncall situations.
Discuss problem-solving in unexpected deployment issues.
Share a time you improved internal documentation.

Frequently Asked Questions