Information Security Analyst
Twilio
Job Overview
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Job Description
Who We Are
At Twilio, we shape the future of communications with innovative solutions and empower millions of developers worldwide. With a remote-first approach and a culture of global inclusion, you will join a diverse team making a global impact every day.
See Yourself at Twilio
Join Twilio as an Information Security Analyst working on risk management initiatives. You will drive the maturation of our global risk function within a modern hybrid cloud, microservices, and telecommunications infrastructure.
About The Job
The role is for a technical "doer" responsible for the entire risk lifecycle—from daily ticket analysis and deep-dive assessments to automating workflows for our One Twilio Risk program.
Responsibilities
- Risk Assessment & Analysis: Conduct daily risk ticket analysis and in-depth assessments.
- Framework Tailoring: Mature the risk management framework using standards like NIST RMF and ISO 27005.
- Workflow Automation: Build and optimize automated workflows bridging compliance and engineering productivity.
- Strategic Triage: Integrate compliance frameworks to provide a unified view of risk.
- Risk Communication: Convey risk impact clearly to technical teams and executives.
- Pragmatic Problem Solving: Implement practical security risk solutions to enable business operations.
Qualifications
Minimum 5+ years direct experience in Security Risk Management with a strong track record on risk frameworks. Proficiency in security architecture, networking, cloud platforms, and automation (Jira expertise preferred) is required. Strong quantitative and qualitative risk analysis skills and ability to communicate complex technical details to non-technical audiences are essential.
Location & Travel
This role is remote with the candidate based in Ontario, British Columbia, or Alberta, Canada. Occasional travel for team meetings may be required.
What We Offer
Twilio offers competitive pay, generous time off, healthcare, retirement savings, and additional benefits such as bonus programs, equity grants, and wellness benefits.
Key skills/competency
- Risk Management
- Security Analysis
- Compliance
- Automation
- Jira
- Cloud
- Telecommunications
- Microservices
- NIST
- ISO Standards
How to Get Hired at Twilio
- Customize your resume: Highlight risk management and technical skills.
- Research Twilio: Understand their remote-first culture and mission.
- Showcase automation expertise: Emphasize Jira and workflow projects.
- Prepare examples: Use case studies demonstrating risk analysis impact.
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