Developer Evangelist

Who We Are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step.

See yourself at Twilio

Join the team as Twilio’s next Developer Evangelist.

About The Job

This position is needed to help us inspire and equip a global network of millions of developers who will build the future of customer engagement. The Developer Evangelist specializing in AI technology will define developer relations and build the AI community in the Bay Area, while sustaining a relationship that fuels every developer's journey to know, use and love Twilio. The Developer Evangelist will serve as the regional liaison for local developer communities, build Twilio-powered solutions, such as SMS, Voice and Email, to address developer needs and partner with Marketing, Product and additional cross-functional teams. The role requires an understanding of the AI developer community and technical knowledge, as well as the ability to take complex ideas and make them accessible in order to inspire creativity through code.

Responsibilities

• Help us inspire and equip developers to build with Twilio products and AI technology, ensuring an exceptional developer experience with Twilio.
• Be an active and authentic participant in the developer community wherever they gather online and offline. For many of those developers, you will be "the face" of Twilio -- the person they ping when they need help. They will feel like VIPs because they know you. And when someone who works at Twilio needs to talk to developers in the Bay Area and North America developer community, they'll come to you.
• Attend, plan and speak at in-person and virtual events.
• Write clear and empathetic content that breaks down the complex into the understandable while telling stories with code, equipping developers with knowledge of tools and techniques.
• Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives.
• Drive projects independently from inception to completion, outlining key milestones and ensuring deadlines are met.
• Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the region and across the company.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Proficient in writing Python, PHP, Node, C# (.NET), or Java with insights into web frameworks within or across these languages.
• Technical foundational expertise in AI tools, technologies and/or platforms.
• Ability to navigate the emerging AI developer ecosystem, community and emerging industry trends. A love of teaching others, curiosity and excitement about technology.
• 3-5 years of experience writing production code, with strong empathy for developers to successfully guide their building process.
• Experience in cross-functional collaboration with teams like sales, support, product and marketing.
• Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements.
• Skilled in storytelling to highlight developers building on Twilio and inspire others.
• Experience in public speaking, writing, and/or organizing engaging programs.

Desired:

• Familiarity with the Bay Area developer community and industry landscape, including local communities, events and programs.
• Familiarity with the local AI developer ecosystem, particularly through the Developer Relations lens.
• Familiarity with project management tools and methodologies.
• Ability to influence and build effective working relationships across all levels of the organization.
• Excellent skills in influencing, problem-solving, consensus-building, and strong interpersonal communication.
• Experience in organizing and running developer events, meetups and/or user groups.

Location & Travel

This role will be based in the San Francisco Bay Area. Approximately 25-50% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer & Compensation

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The estimated pay range for the San Francisco Bay area, California, is $151,120 - $188,900. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Key skills/competency

• Developer Relations
• AI Technology
• Community Building
• Public Speaking
• Content Creation
• Python/Node.js/Java
• Cross-functional Collaboration
• Technical Storytelling
• Event Management
• Customer Engagement