Virtual Representative
@ TurkStart

Hybrid
TRY 80,000
Hybrid
Full Time
Posted 1 day ago

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Email Hiring Manager

XXXXXXXXXX XXXXXXXXXXX XXXXXXX******* @turkstart.com
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Job Details

Company Overview

TurkStart is a dynamic digital platform dedicated to showcasing the innovation, culture, and opportunities emerging from Türkiye. It serves startups, entrepreneurs, investors, and global explorers with content on business, tourism, real estate, and lifestyle.

Role Overview

The Virtual Representative role is a full-time remote position responsible for engaging with users via chat, email, and social media. This position involves providing exceptional customer support, answering inquiries, and solving problems, while also assisting in creating and disseminating marketing content and maintaining a strong online presence.

Key Responsibilities

  • Engage with users via multiple digital channels.
  • Provide prompt and effective customer support.
  • Create and share marketing content online.
  • Manage social media and online community engagement.
  • Collaborate with internal teams to enhance user experience.

Qualifications

  • Excellent written and verbal communication skills.
  • Proficient with digital communication tools and social media.
  • Experience in customer service and problem-solving.
  • Background in startup or entrepreneurial ecosystems is a plus.
  • Bachelor's degree in Communications, Marketing, Business, or related field.

Key skills/competency

  • Customer Support
  • Digital Communication
  • Social Media
  • Community Engagement
  • Marketing Content
  • Remote Work
  • Problem Solving
  • Communication Skills
  • Startup Experience
  • Independent Working
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How to Get Hired at TurkStart

🎯 Tips for Getting Hired

  • Customize your resume: Highlight remote customer service experience.
  • Review TurkStart's platform: Understand their digital focus.
  • Emphasize communication skills: Showcase clear, engaging writing.
  • Prepare for online assessments: Demonstrate digital tool proficiency.

📝 Interview Preparation Advice

Technical Preparation

Practice using digital communication platforms.
Improve social media management skills.
Familiarize with online support tools.
Test remote work software setups.

Behavioral Questions

Describe handling challenging customer queries remotely.
Explain independent work experiences effectively.
Demonstrate adaptability in remote team settings.
Share conflict resolution instances briefly.

Frequently Asked Questions