Technology Operations Manager @ Trumid
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About Us
Trumid is a dynamic fintech revolutionizing fixed income trading with intelligent and user-friendly electronic solutions. Founded in 2014 by fixed income market experts, Trumid has quickly become one of the top three corporate bond e-trading platforms in the U.S., serving over 1,300 traders from more than 920 buy- and sell-side institutions every month.
Our business operates on strong participation and a collaborative culture where every team member’s contribution matters. To succeed as a Technology Operations Manager at Trumid, you must be curious, passionate, ambitious, collaborative, and driven.
The Opportunity
As a Technology Operations Manager, you will support the Director of Technology Operations and oversee platform operations, business operations, and technology compliance. You will drive operational excellence, manage key relationships, and build client trust through reliable systems and processes.
What You’ll Do
- Assist in overseeing platform operations including cloud providers, data centers, SaaS solutions and integrations.
- Support business operations and ensure technology compliance.
- Lead security operations with focus on security frameworks, data security and identity/access management.
- Manage risk and compliance including legal agreements, tech policy management and BCP testing.
- Oversee service and support functions such as incident management and technical support.
- Implement metrics reporting, technical change announcements and documentation.
- Support financial management including budget planning and cost management.
- Supervise release and change management for smooth production deployments.
- Maintain and build relationships with key stakeholders.
Technical Environment
- Cloud Platforms: AWS, GCP
- Infrastructure: Kubernetes, Terraform
- Programming: Python, SQL (a plus)
- Monitoring Tools: Prometheus, Grafana, ELK stack
- Service Management: ITIL framework, ticketing systems
- Release Management: Jenkins, CI/CD pipelines
- Security: NIST, ISO 27001, Crowdstrike Falcon Complete, identity management, threat detection
- Compliance: SOC2, financial regulations, BCP/DR frameworks
- Desktop Support: Windows OS, macOS, Microsoft 365, VPN, Crowdstrike, MDM tools, JIRA
About You
You bring 7+ years of experience in technology operations or infrastructure management, preferably in financial services or trading environments. You hold a Bachelor’s degree (technical certifications preferred) and are located in the NYC tri-state area with the ability to be in the NYC office 2-3 days a week. Your background shows strong leadership, security certification, technical expertise, financial acumen, and excellent communication skills.
Employee Benefits
Enjoy highly competitive compensation, comprehensive medical, dental and vision coverage, remote work capability, and a team-oriented company culture.
Compensation
In compliance with New York City Pay Transparency Law, the base salary range for this role is between $200,000 - $250,000, with adjustments based on experience.
Key Skills/Competency
- Platform Operations
- Security Compliance
- Risk Management
- Cloud Infrastructure
- Team Leadership
- Incident Management
- Service Delivery
- Financial Acumen
- Change Management
- Technical Support
How to Get Hired at Trumid
🎯 Tips for Getting Hired
- Customize Your Resume: Tailor skills to fintech and operations.
- Highlight Leadership: Emphasize management and technical expertise.
- Certifications Matter: Showcase relevant security and cloud certifications.
- Prepare for Interviews: Research Trumid and fintech trends.