Service Administrator

Service Administrator / Service Coordinator - Automotive Dealership

Trophy Nissan - Mesquite, TX (Dallas-Fort Worth Area)

Earn $48,000-$72,000/year + growth opportunities. Join Trophy Nissan as a Service Administrator and help keep our service department running efficiently while delivering an excellent customer experience. We’re hiring a detail-oriented, organized professional to support scheduling, repair orders (ROs), and daily service operations.

About Trophy Nissan:

Trophy Nissan is a high-volume, customer-focused automotive dealership serving the Mesquite and greater Dallas-Fort Worth area. We are committed to providing exceptional service, efficient operations, and a seamless customer experience. Our team values professionalism, teamwork, and career growth.

Position Overview:

The Service Administrator (Service Coordinator) plays a key role in the daily operations of our service department. This position is responsible for scheduling service appointments, creating and managing repair orders (ROs), and supporting service advisors and technicians to ensure a smooth and efficient workflow.

Key Responsibilities:

• Schedule and confirm customer service appointments
• Create, open, and manage Repair Orders (ROs) accurately
• Coordinate service scheduling to maximize shop efficiency
• Assist service advisors and technicians with day-to-day administrative support
• Communicate with customers regarding appointments, service updates, and follow-ups
• Maintain accurate records and ensure proper documentation
• Provide excellent customer service via phone, email, and in person
• Support overall service department operations in a fast-paced dealership environment

Qualifications:

• Previous Administrative, Scheduling, Or Customer Service Experience Required
• Automotive dealership or service department experience preferred
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• High attention to detail and accuracy
• Ability to thrive in a fast-paced, team-oriented environment
• Comfortable using computers, scheduling systems, and dealership software

Why Join Trophy Nissan:

• Competitive pay: $48,000-$72,000 per year
• Opportunities for advancement within the dealership
• Established and reputable dealership in the DFW market
• Fast-paced, team-driven environment
• Employee discounts and benefits

Apply Today:

If you’re a dependable, detail-oriented professional looking to build a career in the automotive industry, apply now to join the Trophy Nissan team in Mesquite, TX.

Key skills/competency:

• Service Administration
• Service Coordination
• Automotive Dealership Operations
• Customer Service
• Scheduling
• Repair Orders (ROs)
• Administrative Support
• Dealership Software
• Teamwork
• Organizational Skills