Associate Benefits Support Services Analyst

@ TriNet

Overview

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We help our clients focus on their core businesses by outsourcing HR functions including payroll processing, human capital consulting, employment law compliance, and employee benefits administration.

Role Summary

The Associate Benefits Support Services Analyst supports the Benefits Core Services team in delivering high-quality assistance for TriNet’s employee benefits programs. This entry-level role is ideal for individuals with foundational HR or benefits administration knowledge who are eager to grow in a global, fast-paced environment.

Responsibilities

• Respond to benefits inquiries from clients and worksite employees via phone, chat, email, or case management systems.
• Research and resolve routine to moderately complex benefits-related tasks.
• Support processing of PeopleSoft benefits events under supervision.
• Participate in outbound communication for follow-ups or benefits renewal coordination.
• Audit and review benefits data for accuracy.
• Collaborate with team members in training and knowledge-sharing sessions.

Key Areas

• COBRA administration and compliance
• FSA/HSA claims processing and adjudication
• 401(k) plan support
• End-to-end Leave of Absence (LOA) management

Qualifications

Candidates should have 0–2 years of experience in HR operations or benefits administration, with a preference for those with exposure to HRIS platforms like PeopleSoft. A Bachelor’s/Master’s degree in Human Resources, Business Administration, or a related field is preferred. Fresh graduates with relevant internships or coursework are encouraged to apply.

Work Environment

This is a 100% in-office position in a clean, comfortable setting. TriNet reserves the right to change or modify job duties as necessary.

Equal Opportunity

TriNet is an Equal Opportunity Employer and welcomes applicants from diverse backgrounds. Applicants requiring accommodations should contact recruiting@trinet.com.

Key skills/competency

Associate Benefits Support Services Analyst, HR operations, benefits administration, PeopleSoft, COBRA, FSA/HSA, 401(k), LOA, customer service, data accuracy