Associate Benefits Support Services Analyst

@ TriNet

Overview

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We empower our clients to outsource their HR functions, allowing them to focus on core business growth. TriNet's HR solutions include payroll processing, human capital consulting, employment law compliance, and employee benefits such as health insurance, retirement plans, and workers’ compensation insurance.

Our publicly traded company (NYSE: TNET) has a nationwide presence and an experienced executive team. We encourage all qualified candidates, even if you don’t meet every single requirement, to apply.

Job Summary

As an Associate Benefits Support Services Analyst, you will support the Benefits Core Services team by handling inquiries, researching benefits issues, and processing benefits events. This entry-level role is ideal for individuals with foundational HR or benefits administration knowledge looking to grow in a fast-paced environment.

Responsibilities

• Respond to benefits inquiries via phone, chat, email, or case management systems.
• Assist in researching and resolving benefits-related tasks.
• Support processing of PeopleSoft benefits events under supervision.
• Participate in outbound communications for follow-ups and benefits renewal coordination.
• Audit and review benefits data for accuracy.
• Collaborate with team members during training and knowledge-sharing sessions.

Qualifications

Education: Bachelor’s/Master’s degree in Human Resources, Business Administration, or a related field preferred. Fresh graduates with relevant internships or coursework are encouraged to apply.

Experience: 0–2 years in HR operations or benefits administration is ideal; exposure to HRIS platforms like PeopleSoft is a plus.

Skills & Competencies: Basic proficiency in Microsoft Office, strong written and verbal communication, analytical thinking, attention to detail, organizational and time management skills, customer service orientation, and the ability to work both independently and in a team.

Work Environment

This role is 100% in office in a clean, pleasant, and comfortable work setting. Reasonable accommodations are available to enable persons with disabilities to perform essential functions.

Key skills/competency

Associate Benefits Support Services Analyst, HR, benefits administration, PeopleSoft, COBRA, FSA/HSA, 401(k), LOA, compliance, data accuracy